Target
Retail
TargetSecuritySpecialist
“Target Security Specialist at Target. Skills: Guest experience, Security incidents, De-escalation tactics. Create an Easy, Inspiring and Friendly guest experience. Greet guests”
What You'll Achieve.
Keep team members and guests safe and secure; Protect profitable sales by mitigating shortage risks; Preventing, and resolving theft and fraud; Ensure product is available for our guest; Provide a safe and secure environment for our team members and guests
Industry & Context.
Creative problem solving
Physically demanding role, Flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times), Climb up and down ladders, Apprehend subjects, Scan, handle and move merchandise efficiently and safely, Frequently lifting or moving merchandise up to 40 pounds, Exposure to varying temperatures, humidity, and other elements, Ability to remain mobile for the duration of a scheduled shift
What They're Looking For.
Must Have
Must be at least 18 years of age or older, High school diploma or equivalent, Meet any state or local licensure and/or other legal requirements related to the position, Welcoming and helpful attitude toward all guests and other team members, Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed, Effective communication skills, Work both independently and with a team, Manage workload and prioritize tasks independently, Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes, Climb up and down ladders, Apprehend subjects in accordance with company policy, Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance from others, Flexible work schedule (e. g. , nights, weekends and holidays); come to work when scheduled, work scheduled shifts and take required meal and rest breaks, Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc., Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
What You'll Do.
Inspiring and Friendly guest experience
Help guests find what they need
End every guest transaction with a sincere thank you
Actively support team efforts
Adjust to business and guest needs
Promote a physical security culture
Respond to and accurately document security incidents
Appropriately respond to guest issues
Leverage de-escalation tactics
Conduct merchandise theft recoveries
Provide theft apprehension support
Prevent theft and shortage at the front of store
Perform merchandise receipt checks
Recognize and communicate trends
Submit appropriate documentation in the case management system
Understand and appropriately use Target's video surveillance system
Demonstrate a culture of ethical conduct
Work in a safe manner
Comply with all safety policies
How You'll Work.
Team & Collaboration
Actively support team efforts and assist peers in other areas; Work both independently and with a team
Communication Scope
Effective communication skills
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