FreedomCare

Healthcare

TalentPoolUpcomingOpportunities

$0–0k Southfield, Michigan, United States
The Brief

“Talent Pool - Upcoming Opportunities at FreedomCare. Skills: Customer service, Problem solving, Communication. Connect and engage with people. Start relationship with interested individuals”

Industry & Context.

Healthcare
Problems you'll solve

Solve problems; Resolve issues over telephone; Defuse callers; De-escalate callers

Eligibility Requirements

Commute to office 3 days per week

What They're Looking For.

Must Have

Customer service skills, Manage high-volume queue, Excellent communication skills, Problem-solving skills, Calm under pressure, Time management skills, Prioritize tasks, Meet and exceed expectations, Computer proficiency, Typing skills, Leverage technology, Multitasking ability, Manage multiple priorities

What You'll Do.

Connect and engage with people

Start relationship with interested individuals

Educate patients and caregivers

Assist with application and enrollment

Complete eligibility process

Onboard patients and caregivers

Guide patients and caregivers through onboarding

Conduct virtual or in person orientations

Guide patients and caregivers through home care journey

Ensure patients receive needed care

Ensure patients feel heard and cared for

How You'll Work.

Communication Scope

Verbal communication; Written communication

Free ATS check

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