Zenoti
Software
TalentPartner-GlobalOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Talent Partner - Global Operations at Zenoti. Skills: Global Talent Operations, Onboarding, Employee Lifecycle Management, HRIS Management. Support HR operations across multiple geographies. Ownership of global onboarding operations”
What You'll Achieve.
Ensuring stability, consistency, and operational excellence at the entry point of the employee journey; Streamline systems and reduce costs, while simultaneously improving customer retention and spending; Ensure a high-quality, compliant, and consistent experience for employees across regions; Scale operations effectively using HR technology, automation, and data insights; Strengthen operational governance
Industry & Context.
Analytical, systems-oriented thinker
What They're Looking For.
Must Have
3 to 4 years of experience in HR Operations, Global Operations, or Talent Operations, hands-on exposure to onboarding and employee lifecycle processes, Experience managing BGV processes and operational coordination, Excellent written and verbal communication skills, working knowledge of MS Office (especially Excel), High ownership mindset with attention to detail, Sound judgment in sensitive or compliance-driven scenarios, Comfortable with in-person interactions, facilitation, and stakeholder engagement, Analytical, systems-oriented thinker with an interest in automation and AI, Willingness and capability to grow into broader Talent Ops responsibilities over time
Nice to Have
Exposure to multi-region or global HR operations is a plus, Hands-on experience with HRIS platforms (HiBob preferred), including workflows and reporting
What You'll Do.
Support HR operations across multiple geographies
Ownership of global onboarding operations
Expand into additional Talent Ops areas (exits
lifecycle governance)
Own and execute end-to-end global onboarding operations
Lead pre-onboarding communication
documentation tracking
Coordinate onboarding-related activities
Front-end in-person Day 1 onboarding sessions
Support onboarding across employee types
Manage the end-to-end Background Verification process
Review and adjudicate BGV discrepancies
Maintain audit-ready documentation and governance
Use BGV insights to inform hiring and onboarding improvements
and analyze employee experience surveys
Translate insights into actionable improvements
and risks across Talent Operations processes
Contribute to process standardization
Leverage HRIS to drive workflow automation
improve data accuracy and reporting
Support a systems- and AI-enabled Talent Ops model
Take increased ownership across broader HR Operations areas as onboarding stabilizes
How You'll Work.
Team & Collaboration
Act as a trusted operations partner to HR, Talent Acquisition, Payroll, IT, Finance, and Compliance teams; Partner with HR leadership to strengthen early lifecycle employee experience; Build cross-functional partnerships to support role evolution and leadership readiness
Communication Scope
Excellent written and verbal communication skills
Full Job Description
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com About the Role We are looking to hire a Talent Partner – Global Operations, a highly driven and people-centric professional who will support and scale global HR operations across the employee lifecycle. This role will begin with a strong process focus on global onboarding and background verification, ensuring stability, consistency, and operational excellence at the entry point of the employee journey. Over time, as processes mature and scale, the role will progressively expand to take on broader ownership across Talent Operations, including employee exits, changes, and other lifecycle events. The
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