DRW
trading
TalentOperationsSpecialist
“Talent Operations Specialist at DRW. Skills: HR operations, HR administration, employee experience, HR-related inquiries, core HR administrative tasks, benefits administration, leave of absence administration, employee data changes, offboarding. Support the day-to-day HR operations globally. Deliver an excellent employee experience”
Industry & Context.
What They're Looking For.
Must Have
2+ years of experience in HR operations, HR administration, or generalist-level support, BAS Degree, Advanced MS Excel skills required, understanding of core HR processes, policies, and compliance requirements, Excellent communication skills and a customer-service mindset when handling sensitive or complex employee questions, Experience with HR systems (e.g., Workday); ability to quickly learn new platforms, Highly organized with attention to detail and the ability to prioritize in a fast-paced environment, Comfortable working with confidential data and maintaining discretion at all times, Experience supporting benefits and/or leave of absence administration, Prior experience supporting HR inquiries across multiple locations, business units and jurisdictions, Willingness to collaborate and assist whenever, wherever needed
What You'll Do.
Support the day-to-day HR operations globally
Deliver an excellent employee experience
Serve as a key point of contact for employees
Resolve a variety of HR-related inquiries
Handle core HR administrative tasks
Assist with processes related to benefits
employee data changes
Serve as the first point of contact for employee HR inquiries
Provide timely and accurate guidance on topics such as benefits
employment verifications
Assist with employee onboarding
Support and coordinate HR lifecycle activities including job changes
Assist in presenting new hire orientation sessions
Support in the administration of health and welfare plans
Process employee data changes and maintain accurate records in the HR systems
Provide administrative support on HR processes
Assist with employee relocation management
Support the terminations process
Support ad hoc HR projects and process improvement efforts
Provide support with contractor onboarding and offboarding
Maintain confidentiality and ensure compliance with all applicable employment laws and internal policies
How You'll Work.
Team & Collaboration
Partners closely with HR Centers of Excellence (COEs) to resolve a variety of HR-related inquiries; Partner with COEs (e.g., Benefits, Compensation, Talent Acquisition, Immigration) to support cross-functional HR processes and initiatives; Assist with employee relocation management to support this includes working with cross-functional teams in communicating changes and impacts; Partner with local HR Ops for seamless transition and positive employee experience; Ensure cross-functional teams have information needed to support contractor onboarding and offboarding
Communication Scope
Excellent communication skills
Process & Methodology
Support ad hoc HR projects and process improvement efforts to drive operational efficiency and consistency
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