Informa Group Plc.
Events Services
TalentOperationsCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Talent Operations Coordinator at Informa Group Plc.. Skills: logistics, event operations, talent coordination. Gather travel details and plans for guests, talent reps, staff, and contractors per event.. Negotiate flight options for each guest and rep.”
Industry & Context.
willing and able to travel throughout North America for events, available for evening and weekend work during event dates, A valid passport is required for this role, attend up to 11 events per year, work in-person with each other, or with customers and partners, three days a week or more
What They're Looking For.
Must Have
willing and able to travel throughout North America for events, available for evening and weekend work during event dates, A valid passport is required for this role, proficient in Microsoft Office applications
Nice to Have
Experience in event or project management is preferred, Experience with travel agencies and hotel room block management is an asset, but not required, Previous experience where attention to detail in a fast-paced environment was crucial for your role
What You'll Do.
Gather travel details and plans for guests
and contractors per event.
Negotiate flight options for each guest and rep.
Work closely with talent reps on the client’s overall requirements prior to the event and ensure their execution on-site.
Work closely with Show Managers and the Operations team to determine on-site support needs and to assign and train each hired lead.
Book all guest and staff travel.
Develop a list of reimbursements to be paid at the show.
Develop and manage rooming lists for each hotel.
Review hotel invoices
ensure billing accuracy
and work with hotels to resolve any discrepancies.
Manage and track data entry for all flight and hotel details in event management software.
Generate travel and event itineraries for each guest.
Manage all ground transportation needs.
Update the Talent Operations Manager on any guest appearance changes or non-contracted requests.
Prepare and deliver welcome packages to guests upon arrival.
Ensure the on-site execution of all Guest operational requirements.
Provide primary on-site support to guests and travelers across your portfolio of shows.
Provide additional support to the lead Talent Operations Coordinator at additional shows.
Coordinate with our Travel Agency Partner to resolve last-minute travel issues.
How You'll Work.
Team & Collaboration
Work closely with talent reps; Work closely with Show Managers and the Operations team; Update the Talent Operations Manager; Coordinate with our Travel Agency Partner; Provide additional support to the lead Talent Operations Coordinator
Process & Methodology
event management, project management
Full Job Description
We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100. Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections. We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses. At FAN EXPO HQ, we’re a group of dedicated event professionals and dragon slayers, who come together to create a vastly growing portfolio of pop-culture events across North America (and slay dragons, of course). As the largest producer of pop-culture events in North America, our significant event portfolio includes FAN EXPO Canada, Calgary Comic & Entertainment Expo, MEGACON Orlando, FAN EXPO Dallas, FAN EXPO Boston, FAN EXPO Denver, FAN EXPO San Francisco, FAN EXPO Philadelphia, FAN EXPO Chicago and more. FAN EXPO HQ is a division of Informa, the world’s leading events company, and together we create opportunities for fans to explore and celebrate all things pop-culture, through operational excellence, fandom expertise, and out-of-this-world content. Ready to embark on a new and exciting adventure? Read on. This role is based in our Orlando Office Are you a master of logistics with a passion for pop culture? Do you thrive in high-energy environments where no two days are the same? Can you juggle travel itineraries, hotel room blocks, and celebrity schedules with the precision of a seasoned pro? If so, Fan Expo HQ wants YOU! We’re on the hunt for a Talent Operations Coordinator to join our dynamic team of event professionals. You’ll play a pivotal role in ensuring the seamless execution of celebrity appearances at Fan Expo events across North America. From coordinating travel for A-list guests to managing hotel
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