TalentLead

At Lapel, we believe the most hospitable companies win. We're building the data, infrastructure, and tools that help customer-facing teams understand every customer and act on that insight at scale throughout the entire customer lifecycle. Most internet businesses want to treat customers well, but their tools work against them. We’re building the layer that makes every interaction feel personal again: unifying context, coordinating action, and closing the gap between intent and experience. It’s a technically ambitious challenge spanning data infrastructure, AI, and systems design—with a deeply human outcome: helping software companies serve people better. We call it hospitality at scale. We’re well-funded, backed by top-tier investors, and already working with incredible companies, from fast-growing startups to large enterprises. We’ll share more details when we talk. WHAT YOU'LL DO - Build and maintain a high-quality candidate pipeline across all open positions - Streamline and evolve our existing hiring process to raise the bar on speed and quality - Partner closely with founders and hiring managers to define role requirements and candidate profiles - Drive a consistent, high-touch candidate experience from first contact to offer - Develop sourcing strategies that reduce reliance on inbound and expand our reach - Maintain and improve how we evaluate and calibrate on candidates across the team - Support the broader people function, including compensation benchmarking, HR systems, and the infrastructure that keeps the team running smoothly YOU'LL THRIVE IN THIS ROLE IF YOU - Have 3+ years of recruiting experience across both technical and non-technical roles - Have owned hiring end-to-end at a fast-moving company, not just coordinated it - Are a strong judge of talent and can calibrate quickly across different functions - Know how to source creatively and build pipelines without relying solely on job postings - Have strong opinions on what a great hiring process loo