Equus Workforce Solutions
workforce development
TalentDevelopmentSpecialist
“Talent Development Specialist at Equus Workforce Solutions. Skills: career advisement, case management, workforce solutions. Counsel and assist Program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning.. Identify outside resources, programs and other services for customers if needed.”
What You'll Achieve.
ensure customer satisfaction; effective placement/processing and assessment of customers; determining services most appropriate for their career goals; successful documentation of customer success stories
Industry & Context.
identifying and working with barriers to employment; address customer concerns promptly with an action plan
What They're Looking For.
Must Have
Experience with the guidelines and standards of the Case Management Model
What You'll Do.
Counsel and assist Program's customers regarding job search strategies
personal career advisement and training issues
identifying and working with barriers to employment
professional goal setting and planning.
Identify outside resources
programs and other services for customers if needed.
and track participation for customers so that they maximize of the functions and opportunities of the program.
Manage the day-to-day relationship with customers
address customer concerns promptly with an action plan to ensure satisfaction
and document all findings with case notes in a clear
Maintain knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals.
Provide motivational support to customers during the job search process.
Identify training needs and ensure appropriate training.
Facilitate job readiness/search workshops.
Demonstrate strategies for re-engaging customers after training and finding employment for those customers.
Demonstrate effective use of the guidelines and standards of the Case Management Model to support the needs of the participants.
Successfully document customer success stories internally and externally.
Analyze and construct critiques of resumes/required documentation for effective processing for customer eligibility.
Administratively maintain accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer.
Create and maintain the policies and procedures for Career Advisement and assist in the training of other team members in those guidelines.
Work under direction of the Career Advisor Coordinator to facilitate timely completion of tasks to sustain daily operations and complete special projects
and assist program team members as necessary.
Produce word processing documents
including charts and tables.
Proofread and edit correspondence
and other requested documents.
Maintain filing systems and perform other relevant duties as assigned by the Program Director.
How You'll Work.
Team & Collaboration
assist in the training of other team members; assist program team members as necessary; Works under direction of the Career Advisor Coordinator
Communication Scope
clear, concise, and timely documentation; proofreading; editing
Process & Methodology
complete special projects
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