Equus
Education
TalentDevelopmentSpecialist
Neural analysis suggests this role is
optimal for mid candidates.
“Talent Development Specialist at Equus. Skills: Talent management, Employee relations, HR processes, Organizational development. Counsel customers regarding job search strategies. Provide personal career advisement”
What You'll Achieve.
Ensure customer satisfaction; Sustain daily operations; Complete special projects
Industry & Context.
Address customer concerns; Develop action plans
Work overtime if required, Travel when necessary
What They're Looking For.
Must Have
Bachelor of Art/Science in psychology, marketing, business, human resources or related fields, Two plus years relevant work experience, Experience working with career counseling consumers in a high volume work environment, Experience in human services or workforce development, Communication and organization skills, Computer skills, Publishing skills, Ability to communicate clearly and concisely, Ability to relate well with individuals, Ability to motivate, Experience in presenting workshops, Experience working with individuals having one or more barriers to employment, Knowledge of various job search strategies, resources and actions plans, Ability to follow instructions well, Adaptable, flexible, and a fast learner, Creative and able to meet deadlines, Works well under pressure, Goal oriented, Works well within a team concept, Demonstrated customer service skills, Demonstrated computer skills, Experience using word processing and spreadsheet software applications, Familiarity with the communities being served, Knowledge and understanding of local needs and resources, Able to work first shift and overtime if required
Nice to Have
Bilingual in Spanish, Arabic or Russian preferred, Referral network with other human service agencies, Provide intervention services as needed, Travel when necessary
What You'll Do.
Counsel customers regarding job search strategies
Provide personal career advisement
Address training issues
Identify barriers to employment
Set professional goals
Identify outside resources
programs and services
Advise customers on program participation
Monitor customer participation
Track customer participation
Manage day-to-day customer relationships
Address customer concerns promptly
Develop action plans for customer satisfaction
Document findings with case notes
Maintain knowledge of occupations/career paths
Assess customers for career goals
Determine appropriate services
Provide motivational support during job search
Identify training needs
Ensure appropriate training
Facilitate job readiness workshops
Facilitate job search workshops
Demonstrate strategies for re-engaging customers
Find employment for customers
Demonstrate use of Case Management Model guidelines
Support participant needs
Document customer success stories
Construct resume critiques
Process customer eligibility documentation
Administratively maintain accurate records
Maintain complete records
Maintain correspondence
Create policies for Career Advisement
Create procedures for Career Advisement
Assist in training team members
Facilitate timely task completion
Sustain daily operations
Complete special projects
Assist program team members
Produce word processing documents
Proofread correspondence
Maintain filing systems
Perform other relevant duties
How You'll Work.
Team & Collaboration
Assist program team members; Training of other team members
Communication Scope
Clear and concise communication
Full Job Description
We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. * Counsels and assists Program's customers regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed * Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program * Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner * Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals * Provides motivational support to customers during the job search process * Identifies training needs and ensures appropriate training * Facilitates job readiness/search workshops * Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers * Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants * Successfully documents customer success stories internally and externally. * Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility * Administratively maintains accurate and complete records and correspondence as required by the Program Director and according to standards set by Customer * Creates and mai
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