BetterUp
Recruiting
TalentAcquisitionOperationsAIEnablementLead
Neural analysis suggests this role is
optimal for Senior candidates.
“Talent Acquisition Operations AI Enablement Lead at BetterUp. Skills: Talent Acquisition Operations, AI Enablement, ATS Administration, Data Analysis. Own the recruiting tech stack. Develop and execute strategic roadmap”
What You'll Achieve.
Make every recruiter on the team more effective; Turn recruiting chaos into a repeatable, scalable system; Ensure clean, reportable pipeline data; Embed AI where it creates genuine leverage; Establish governance frameworks that enable responsible AI scaling; Give hiring managers and TA leaders real-time visibility; Deliver exceptional results; Amplify impact
Industry & Context.
Translate hiring manager frustration into a workflow fix; Systems thinker: you consider data flows, failure states, and iteration loops; Approach problems user-first
Expected to be available to work from one of our office hubs at least two days per week, or eight days per month
What They're Looking For.
Must Have
5+ years of experience in talent operations, recruiting operations, or a closely related field, Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level, Experience implementing AI tooling for recruiting teams, Hands-on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar), Proficiency with data analysis and reporting — experience building and interpret recruiting metrics dashboards independently, Working knowledge of LLM APIs, prompt engineering, or AI-augmented workflows in a professional context, written and verbal communication ability to translate technical workflows into clear guidance for non-technical stakeholders, Experience with LLM APIs, prompt engineering, and AI-augmented workflows, Familiarity with recruiting systems including Ashby, Guide, Ezra, LinkedIn, etc., Systems thinker: you consider data flows, failure states, and iteration loops, 2+ years as a full-cycle recruiter or sourcer, Deep understanding of what great candidate experience actually requires, Comfortable owning process design, not just executing within it, Enough recruiting context to translate hiring manager frustration into a workflow fix without a translator in the room, You ship small, instrument what you build, and iterate based on real usage, You’ve built point solutions before and know the difference between a quick win and a future liability, You approach problems user-first: recruiter experience and candidate experience are equally in scope, When you read a problem statement, you’re already mentally prototyping the solution
Nice to Have
Senior title preferred
What You'll Do.
Own the recruiting tech stack
Develop and execute strategic roadmap
Optimize and enable team around recruiting systems
Drive full adoption and best-practice usage
Build and maintain integrations
Evaluate and recommend new tooling
Own data hygiene and ATS configuration
Design recruiting workflows end-to-end
Build dashboards and metrics
Own the TA metrics framework
Build and maintain pipeline dashboards
Surface actionable insights
Support headcount planning and forecasting
How You'll Work.
Team & Collaboration
Partner with the head of talent; Partner with talent leads; Partner with IT, Legal, and InfoSec
Communication Scope
Translate technical workflows into clear guidance for non-technical stakeholders; Written and verbal communication
Process & Methodology
Strategic roadmap development, Continuous evolution, Process design
Full Job Description
Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move. Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. If that sounds exciting—and the job description below feels like a fit—we really should start talking. We are a hybrid company with a focus on in-person collaboration when necessary. Employees are expected to be available to work from one of our office hubs at least two days per week, or eight days per month. Our US hub locations include: Austin, TX; New York City, NY; San Francisco, CA; and the Washington, DC metro area. If this is a role based in Europe, our Europe hub locations are London, UK and Amsterdam, NL. Please ensure you can realistically commit to this structure before applying. THE OPPORTUNITY Recruiting at BetterUp doesn’t scale on effort alone. As our hiring ambition grows, so does the need for the systems, structure, and data that make it consistent, fast, and measurable. The Talent Acquisition Operations AI Enablement Lead is the operational backbone of our TA function — and its chief builder. You’ll oversee the infrastructure that makes every recruiter on the team more effective: the automations, AI tooling, ATS workflows, and analytics that
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