Hiya
AI
TalentAcquisitionManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Talent Acquisition Manager at Hiya. Skills: Talent Acquisition Leadership, Recruiting Operations, Employer Branding, AI Innovation. Carry a requisition load across technical and hard-to-fill roles. Lead and develop a lean team of TA Specialists/Partners”
What You'll Achieve.
Improve hiring effectiveness; Improve candidate experience; Improve recruiting operations; Improve sourcing effectiveness; Track hiring progress; Monitor funnel health; Drive data-informed hiring decisions; Improve hiring efficiency; Improve overall recruiting effectiveness; Deliver a seamless global onboarding experience; Strengthen market visibility; Strengthen candidate engagement; Improve business efficiency; Improve hiring outcomes
Industry & Context.
Navigating ambiguity; Weighing tradeoffs; Solving hard problems
What They're Looking For.
Must Have
6+ years of talent acquisition experience in AI or high-growth/ startup tech company, experience managing recruiters or recruiting teams, Experience partnering with senior leaders and influencing hiring, technical Talent Acquisition experience, proven ability to operate effectively as both a strategic partner and hands-on individual contributor, consistently maintaining an exceptionally high talent bar in fast-paced, high-growth environments, Track record of building or improving recruiting processes and workflows in a growing organization, Comfortable using recruiting metrics and data to guide prioritization, improve hiring outcomes, and communicate progress to stakeholders
Nice to Have
Experience building, deploying, or leveraging AI agents or AI-driven solutions that demonstrably improve operational efficiency, AI native ATS platform familiarity
What You'll Do.
Carry a requisition load across technical and hard-to-fill roles
Lead and develop a lean team of TA Specialists/Partners
Own recruiting strategy and execution for North and South America
Support global hiring initiatives
Partner with global Talent Acquisition partners
Drive operational consistency by building scalable
global recruiting processes
Partner with hiring managers and leadership to develop hiring plans
Coach and support the recruiting team on prioritization
and candidate management
Help the Talent Acquisition team effectively leverage recruiting tools
Use recruiting data and pipeline metrics to improve hiring efficiency
Partner with the VP of People to continuously improve recruiting workflows
Partner cross-functionally to deliver a seamless global onboarding experience
Lead and evolve Hiya’s global employer branding initiatives
Manage and expand Hiya’s global internship program
Help position Hiya as an employer of choice
Continuously evaluate
and evolve Hiya’s talent acquisition tech stack
Champion thoughtful adoption of emerging tools
How You'll Work.
Team & Collaboration
Partner with leaders across the business to improve hiring effectiveness; Partner with global Talent Acquisition partners to assess team bandwidth, align on hiring priorities, and coordinate workload; Partner with hiring managers and leadership to develop hiring plans; Coach and support the recruiting team on prioritization, execution, and candidate management; Partner with the VP of People to continuously improve recruiting workflows; Partner cross-functionally to deliver a seamless global onboarding experience; Collaborate in real time during interviews
Communication Scope
Influencing executives
Full Job Description
ABOUT US At Hiya, we're making calls safe, useful, and human again. Voice is the most human form of communication, yet it's become one of the least trusted. Spam, scams, and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that. Each month our AI voice technology analyzes 28+ billion calls, protecting over 550 million users and 800+ businesses worldwide. Partnering with a growing global network including, AT&T, Samsung, British Telecom EE, Rogers, MasOrange,Bell Canada, MasMovil, and Virgin Media O2, we're not just stopping bad actors, we're helping people feel good and confident about picking up the phone again. This is a pivotal moment for voice. As new threats and technologies accelerate, so does demand for trusted voice communication. Hiya is growing 40%+ year over year, expanding globally, and defining what voice becomes next. Join us. You won't just work on what voice is today, you'll shape what it becomes tomorrow: smarter, safer, and genuinely worth answering again. ABOUT THE ROLE Hiya is seeking a proactive, AI-forward Talent Acquisition Manager to lead and evolve our Talent Acquisition function. This role combines strategic leadership with hands-on recruiting execution and will be responsible for driving hiring efforts primarily across North and South America while helping create scalable, unified recruiting processes globally. You will manage a small but high-impact team, oversee our global internship program, and partner closely with leaders across the business to improve hiring effectiveness, candidate experience, and recruiting operations as Hiya continues to grow. This is a player-coach role ideal for someone who enjoys balancing leadership, operational excellence, employer branding, and direct recruiting ownership — especially within technical hiring environments. This role is designed for someone who thrives in ambiguity, moves with urgency, holds an uncompromising talent bar, and is energized by building while ope
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