Arista Networks
networking
TACEngineer
“TAC Engineer at Arista Networks. Skills: Post-sales technical support of Arista Datacenter and Campus products and solutions, Troubleshoot problems with hardware equipment and software applications, Recreate customer network issues. Post-sales technical support of Arista Datacenter and Campus products and solutions. Respond to customer product inquiries via telephone or email”
What You'll Achieve.
provide our clients with a competitive edge; support product quality programs and product development
Industry & Context.
critical thinking
What They're Looking For.
Must Have
Proficiency with TCP/IP and the traditional networking technologies, Linux OS navigation
Nice to Have
BS in CS/Networking majors, Industry certifications, Prior customer-facing experience
What You'll Do.
Post-sales technical support of Arista Datacenter and Campus products and solutions
Respond to customer product inquiries via telephone or email
Resolve customer concerns raised during installation
or compatibility matters
Troubleshoot problems with hardware equipment and software applications and recommend corrective action
Recreate customer network issues in a dedicated lab environment (as needed)
Document customer communication and recurring technical issues to support product quality programs and product development
How You'll Work.
Team & Collaboration
cross functional interaction with HW, SW and sales teams internally
Communication Scope
communication skills
Applying for this TAC Engineer role?
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