Arista Networks
Technology
TACEngineer
“TAC Engineer at Arista Networks. Skills: Networking, Technical support, Troubleshooting. Provide post-sales technical support. Respond to customer inquiries”
Industry & Context.
Troubleshoot problems; Critical thinking
What They're Looking For.
Must Have
Proficiency with TCP/IP, Knowledge of core networking concepts, Linux OS navigation
Nice to Have
Industry certifications preferred, Prior customer-facing experience preferred
What You'll Do.
Provide post-sales technical support
Respond to customer inquiries
Resolve customer concerns
Troubleshoot hardware equipment
Troubleshoot software applications
Recommend corrective action
Recreate customer network issues
Document customer communication
Document recurring technical issues
How You'll Work.
Team & Collaboration
Interaction with HW teams; Interaction with SW teams; Interaction with sales teams
Applying for this TAC Engineer role?
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