MEMX
SystemsReliabilityOperator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Systems Reliability Operator at MEMX. Skills: Systems Reliability, Incident Response, Process Improvement. Provide support for MEMX exchange platforms. Respond to incidents”
Industry & Context.
Troubleshooting; Issue resolution
Overnight shift, On-call support
What They're Looking For.
Must Have
Mid to advanced Linux administration, Bash scripting skills, Configuration management tool proficiency, Monitoring tools experience, Incident tracking/ticketing systems experience, Escalation procedures knowledge, 2 years operation support experience, Incident response experience
Nice to Have
Trading experience a plus, Exchange experience a plus
What You'll Do.
Provide support for MEMX exchange platforms
Support triaging issues
Isolate system outages
Resolve system outages
Support availability of MEMX exchange platforms
Improve operational processes
Identify areas needing improvement
Turn findings into repeatable actions
Debug issues across services
Run nightly processes
How You'll Work.
Team & Collaboration
Cross-functional teams
Full Job Description
Description MEMX is searching for a Systems Reliability Operator who will be responsible for providing support for MEMX exchange platforms during the overnight shift. Shift time for this role will be: Sunday 10 pm ET to Monday 8 am ET Monday 10 pm ET to Tuesday 8 am ET Tuesday 10 pm ET to Wednesday 8 am ET Wednesday 10 pm ET to Thursday 8 am ET Thursday 10 pm ET to Friday 8 am ET MEMX currently has a U. S. presence in these states: California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, & Utah. *If you live outside of the above states, please list in your application and our team will evaluate. What You’ll Do Responsible for providing support of MEMX exchange platforms including on-call, respond to incidents and support triaging the issue Help isolate and resolve unplanned system outages Work with cross-functional teams to support the availability of all MEMX exchange platforms. This includes market operations, systems, networking and development teams Help improve operational processes (such as deployments and upgrades) by identifying areas which need improvement Document every action so that the findings turn into repeatable actions which eventually can be automated Debug issues as they arise, across the different services and interaction points Enhance monitoring and alerting based on symptoms Run nightly processes that are essential to exchange operations. We automate as much as possible but there are processes that require a level of manual input and attention Requirements Good understanding of Linux and know your way around Linux Shell Mid to advanced Linux administration, scripting skills Proficiency in Bash scripting skills Proficiency in a configuration management tool (Ansible, Chef, Puppet) Experience with monitoring tools Familiar with incident tracking / ticketing systems and escalation procedures 2 years or more of experi
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