SystemsOperationsSeniorManager

**About this role:** Wells Fargo is seeking a seasoned technology operations leader to serve as a Systems Operations Senior Manager supporting Equipment Finance (EF) and Vendor Finance (VF) in Commercial & Corporate Investment Banking Technology (CCIBT) Platform Management team. This manager will be responsible for setting strategy, standards, and operating models for production support, resiliency, and risk management across the end‑to‑end technology ecosystem of a large, complex portfolio of EF/VF applications, including internally developed platforms, vendor solutions, and third‑party hosted systems. The EF/VF portfolio supports the $1.6B Equipment and Vendor Finance business in Commercial Banking, serving approximately 250,000 clients, and provides the technology capabilities that enable key business functions such as originations, pricing, funding, portfolio management, and servicing. The technology landscape spans multiple upstream and downstream dependencies, requiring strong senior leadership oversight to maintain platform stability, resiliency, and regulatory compliance. As a senior leader within CCIBT Platform Management, this role is accountable for service continuity, incident and problem management, governance, and operational risk mitigation across the EF/VF portfolio. The leader will actively partner with application teams, infrastructure and engineering groups, vendors, risk partners, and business stakeholders to ensure issues are resolved quickly, safely, and with minimal client impact. ****In this role, you will:**** _**Production Operations & Platform Accountability**_ * Provide senior-level ownership for production stability, availability, and performance across the EF/VF application portfolio. * Lead major incident response, crisis management, and executive-level escalations, ensuring timely resolution and clear communication. * Serve as the final decision authority for time‑critical risk, availability, and client‑impact decisions during product