SystemsEngineeringManager,RegionServices

We are looking for a passionate Systems Engineering Manager ready to solve the world's most complex technical challenges through innovative cloud computing solutions. The ideal candidate will combine technical expertise with strong leadership abilities to drive innovation and operational excellence when designing, implementing, and maintaining solutions. The AWS Region Services team builds and provides operational support for internal tools used by developers across AWS. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. If you like to focus on customer experience, think, and act globally and want to contribute to the operational excellence of Amazon.com data centers, we’d like to meet you! Key job responsibilities - Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples include: creation, improvement, simplification, and elimination of processes - Knowing when to create a solution vs. improving existing tools - Hire and Develop the Best Engineers at AWS by leveraging your technical ability to identify outcomes, design project plans, and drive the right actions to build the technical acumen on the team - Collaborate and learn from world-class leaders to meet world-class challenges, every day - Hire, train, and grow new AWS engineers - Drive continual improvement in systems operations through tool building and automation - Drive root cause analyses, in collaboration with software development teams, as well as influencing local development to improve operational performance - Report on the health of these services at an executive level - Meet with internal and external customers to develop relationships and clarify requirements and schedules - Work in an environment where operational excellence is truly the first priority, and where the degree of automation is above bar - Participating in 24/7 on-call rotation to tro