Amazon Support Services Pty Ltd

Cloud Computing

SystemsEngineeringManager,RegionServices

A$175–250k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Systems Engineering Manager, Region Services at Amazon Support Services Pty Ltd. Skills: Cloud computing, Systems engineering, Team management. Identify operational pain points. Create solutions”

Industry & Context.

Cloud Computing
Problems you'll solve

Problem-solving abilities; Root cause analyses

Eligibility Requirements

Australian citizens, Hold or eligible to obtain Australian Government Security Clearance, Ability to complete Organisational Suitability Assessment, 24/7 on-call rotation

What They're Looking For.

Must Have

3+ years engineering team management, 7+ years systems engineering and administrative work, Experience building and managing teams, 3+ years systems engineering and operations leadership, Australian citizens

Nice to Have

Experience leading development life cycle processes, 5+ years distributed systems experience, Knowledge of systems engineering fundamentals

What You'll Do.

Identify operational pain points

Improve existing tools

Build technical acumen

Collaborate with leaders

Drive continual improvement

Drive root cause analyses

Influence development

Improve operational performance

Report on service health

Develop relationships

Manage repair requests

How You'll Work.

Team & Collaboration

Product Teams; Software development teams; Cross-functional business; Technical skills

Communication Scope

Executive presentations

Process & Methodology

Project plans

Full Job Description

Region Services standardised description Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/). The AWS Region Services team combines AWS global cloud leadership with Australian security expertise to deliver highly secure, scalable environments for sensitive workloads. We’re creating innovative ways to use cloud computing, artificial intelligence, and machine learning while maintaining the highest standards of security and operational excellence. The Engineering organisation within Region Services is structured across core capability pillars: Compute & Machine Learning, Security Identity & Compliance, Storage & Databases, and a growing capability domain. Collectively these pillars encompass a team of varying technical skillsets, including Engineers; Technical Program Managers and Subject Matter Experts, organised into focused sub-teams. This is an opportunity to make a lasting impact on Australia’s digital future. You’ll work with AWS services, implement innovative solutions, and help customers succeed in their most important missions. We’re committed to helping our builders grow through continuous learning, mentoring, and collaboration with industry experts. Are you ready to build the future of secure cloud computing in Australia? We are looking for a passionate Systems Engineering Manager ready to solve the world's most complex technical challenges through innovative cloud computing solutions. The ideal candidate will combine technical expertise with strong leadership abilities to drive innovation and operational excellence when designing, implementing, and maintaining solutions. Key job responsibilities - Identify Builder operational pain points from disparate data and drive actions to resolve them. Examples include: creation, i

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