Amazon Support Services Pty Ltd

Cloud Computing

SystemsEngineeringManager,RegionServices

A$175–250k ~AI est. Melbourne, Victoria, Australia FULL TIME
The Brief

“Systems Engineering Manager, Region Services at Amazon Support Services Pty Ltd. Skills: Systems engineering, Team management, Cloud computing. Identify operational pain points. Drive actions to resolve pain points”

Industry & Context.

Cloud Computing
Problems you'll solve

Problem-solving abilities; Root cause analysis; Troubleshoot issues

Eligibility Requirements

Australian Government Security Vetting Agency clearance, 24/7 on-call rotation

What They're Looking For.

Must Have

3+ years engineering team management, 7+ years systems engineering/admin, Experience building and managing teams, 3+ years systems engineering leadership

Nice to Have

Knowledge of systems engineering fundamentals, Experience leading development life cycle, 5+ years distributed systems experience

What You'll Do.

Identify operational pain points

Drive actions to resolve pain points

Improve existing processes

Determine when to create solutions

Determine when to improve tools

Build technical acumen

Drive continual improvement

Build automation tools

Drive root cause analyses

Influence development for performance

Report on service health

Make efficient use of resources

Make efficient use of technologies

Anticipate bottlenecks

Provide escalation management

Balance business needs

Drive engineering deliverables

Manage repair requests

Respond to high-severity events

How You'll Work.

Team & Collaboration

Collaborate with Product Teams; Collaborate with software development teams; Cross-functional business skills; Cross-functional technical skills

Communication Scope

Executive level reporting; Presentations to senior leadership

Process & Methodology

Design project plans

Free ATS check

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