Amazon Development Centre Ireland Limited
Cloud Computing
SystemsEngineer,ESCManagedOperations
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“Systems Engineer, ESC Managed Operations at Amazon Development Centre Ireland Limited. Skills: Systems Engineering, Cloud Operations, Automation, High-Availability. Oversee launch of ESC. Work with global AWS teams”
What You'll Achieve.
Deliver high-availability AWS services; Ensure high-availability experience
Industry & Context.
Root cause analysis; Troubleshoot problems
On-call rotations, National of EU member state, Residing in EU
What They're Looking For.
Must Have
National of an EU member state, Expertise in systems engineering, Experience scripting processes, Solid understanding of Linux, Solid understanding of networking, Able to lead SOP creation, Able to drive operational best practices
Nice to Have
Experience with monitoring frameworks, Experience mentoring junior engineers, Experience working cross-organizationally, Experience leading strategic team efforts, Experience supporting services in AWS, Experience operating 24x7 high-availability systems, Experience performance tuning software, Experience optimizing fleet utilization, Experience with Infrastructure as Code
What You'll Do.
Oversee launch of ESC
Work with global AWS teams
Influence AWS service evolution
Collaborate with technology leaders
Enhance day-to-day operations
Deliver scalable services
Ensure high-availability experience
Review operational health
Craft actionable bug reports
Provide feedback on change management
Address operational backlog
Ensure seamless functionality
Share insights on ESC
Contribute to collective knowledge
Ensure systems remain resilient
Ensure systems remain fault-tolerant
How You'll Work.
Team & Collaboration
Global AWS teams; Technology leaders; Service teams
Communication Scope
Written English; Spoken English
Process & Methodology
Change management
Full Job Description
AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/ Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours. The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation. Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC
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