SystemsEngineer

**Join Centorrino Technologies: Innovate, Grow, and Thrive with Us! ** At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2025 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we're seeking a Systems Engineer who is passionate about innovation and breaking boundaries to join our team. As a key member of our team, you'll be at the forefront of driving cutting-edge solutions and will play an integral role in shaping the future of our company. **Requirements** **What you'll do:** * Provide level 3 support for all Managed Services customers, primarily working with servers and their services. * Troubleshoot systems and infrastructure for our managed services clients. * Proactively raise and troubleshoot problems within a customer’s infrastructure environment. * Communicate with clients and stakeholders to understand their business requirements, translating them to technical outcomes to resolve their problems. * Collaborate with colleagues across the business to ensure a successful outcome for the customer. * Stay current with new technologies and industry trends in the managed services space. * Develop and maintain documentation for systems and infrastructure. * Participation in the (paid) on-call roster and occasional (paid) overtime work. * Mentor and develop junior team members, fostering a culture of learning and growth. **What you'll bring:** * Proven experience as Systems Engineer working with servers and hypervisors. Any Microsoft SQL administration experience is advantageous. * Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures. * A keen interest in technology and a strong desi