QAD, Inc.
Manufacturing
SystemsArchitect,Integrations
Neural analysis suggests this role is
optimal for mid candidates.
“Systems Architect, Integrations at QAD, Inc.. Skills: Integration Project Management, Hands-On Technical Configuration, Middleware Utilization. Manage and execute lifecycle of data integration projects. Guide customers through discovery, planning, configuration, deployment”
What You'll Achieve.
Achieve project milestones on time; Ensure reliable data pipelines; Improve communications between teams; Increase output; Improve employee experience; Achieve productivity increase
Industry & Context.
Travel occasionally, up to 10% annually
What They're Looking For.
Must Have
3–5 years of experience in a technical consulting, technical project management, or integrations engineering role, Proven track record of managing multiple customer projects simultaneously, managing stakeholder expectations, driving project timelines, Superior relationship-building skills, Web Services: RESTful API architecture, JSON data formats, HTTP methods, Bearer Token/OAuth authentication flows, File Transfers: SFTP server structures, directory management, CSV format constraints (UTF-8), Identity Management: SAML, SSO architecture, Identity Providers (IdP), claims configuration, Industrial Automation Basics: Fundamental understanding of OPC UA or Modbus architecture, Kepware/KepServerEX, VM networking logic, High comfort level adopting new technology interfaces, leveraging generative AI tooling to accelerate operational configurations
Nice to Have
experience within a manufacturing, supply chain, or enterprise SaaS environment, Familiarity with integration middleware, EDI, AI tools
What You'll Do.
Manage and execute lifecycle of data integration projects
Guide customers through discovery
Perform hands-on configurations using platform tools
Ensure seamless data exchange across integration pathways
Lead Integration Delivery
Conduct scoping sessions
Explain complex integration concepts
Guide customers on interacting with API library
Provide architectural advice
Set up and test automated data imports
Coordinate and configure Single Sign-On integrations
Manage user provisioning
Assist in provisioning and configuring client agent
Leverage AI tools to build data workflows
Educate customers on technical boundaries
Support customer IT teams or partners
How You'll Work.
Team & Collaboration
Work with customer IT teams; Collaborate with system integrators; Partner with frontline factory operators; Engage with technical IT engineers; Liaise with corporate executives
Communication Scope
Exceptional Communication; Superior relationship-building skills; Switch seamlessly between speaking with different stakeholder levels
Process & Methodology
Integration Project Management, Manage project milestones, Drive project timelines, Manage customer projects simultaneously, Manage stakeholder expectations
Full Job Description
Redzone, the Connected Workforce business unit within QAD | Redzone, helps manufacturers make more products for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected workforce.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 26% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience. With an AI powered platform, nearly 2000 plants and over 500,000 users, Redzone is changing the way people work – one plant at a time. The Systems Architect at Redzone is a critical, customer-facing role responsible for managing and executing the lifecycle of data integration projects. Serving as a hybrid Technical Project Manager and Integrations Specialist, you will guide customers through the discovery, planning, configuration, and deployment of reliable data pipelines between Redzone and their third-party systems (such as ERPs or CMMS platforms). This role requires a technical generalist who excels at driving project milestones, managing customer relationships, and using platform tools, including AI-assisted middleware tools like Boomi, to perform hands-on configurations. You will ensure seamless data exchange across Redzone's core integration pathways: SFTP, Public RESTful APIs, Single Sign-On (SSO), and OPC UA Automation. This position is full-time, exempt, remote and based in th
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