Texas Workforce Commission
Government
SystemsAnalystII-III
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Systems Analyst II-III at Texas Workforce Commission. Skills: Systems analysis, User requirements, System improvement. Gather user requirements. Analyze user requirements”
Industry & Context.
Diagnose system problems; Recommend solutions
Texas resident, Relocate to Texas, On call work, Nights, Holidays, Weekends, Work outside hours, 20% travel, Lift 25 Lbs, Criminal background check
What They're Looking For.
Must Have
One year of experience, Two years of experience
Nice to Have
Associate’s or Bachelor’s Degree
What You'll Do.
Gather user requirements
Analyze user requirements
Document user requirements
Analyze business processes
Document business processes
Analyze existing problems
Improve existing systems
Review system documents
Develop UAT scenarios
Document UAT scenarios
Prepare UAT scenarios
Execute UAT scenarios
Provide technical support
Assist with procedure development
Assist with guideline development
Diagnose system problems
Communicate technical issues
Respond to data requests
Respond to information requests
Generate ad hoc queries
Validate ad hoc queries
Assist with additional tasks
How You'll Work.
Team & Collaboration
Liaison between UI and IT; Cross-functional teams
Communication Scope
Verbal communication; Written communication
Full Job Description
WHO WE ARE: We are looking for you to take the next step! The Texas Workforce Commission (TWC) is seeking a Systems Analyst II-III to join the Unemployment Insurance (UI) Administration & Operational Support (UIA&OS) Department, to help provide Unemployment Insurance (UI) guidance and support to TWC staff across the state. The position will be located at one of the TWC UI campus (El Paso, Fort Worth, McAllen, San Antonio) or in our UI administration team in Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: UIA & OS is seeking a Systems Analyst II-III who enthusiastically shares our department's *E.P.I.C. vision and values in a positive, high-paced, energetic team environment. Each day, we reinforce our vision: "Creating a Positive Culture of Excellence and High Expectations Focused on Continuous Improvement." WHAT YOU WILL DO: The Systems Analyst II-III performs moderately complex to complex (journey-level) computer systems analysis work. Work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Works under general supervision, with limited to moderate latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: - Gather, analyze, and document user requirements, business processes, and existing problems in order to automate or improve existing systems. May train others. - Serve as a liaison between the UI department and the IT department. - Review complex system documents to verify that the needs of the UI department are being met. - Develop, document, prepare, and execute test user acceptance test (UAT) plans, scenarios, and suites for different applications. - Provide guidance and technical support to TWC staff on unemployment benef
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