Texas Workforce Commission

Government

SystemsAnalystII-III

$75–110k ~AI est. Austin, Texas, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Systems Analyst II-III at Texas Workforce Commission. Skills: Systems analysis, User requirements, System improvement. Gather user requirements. Analyze user requirements”

Industry & Context.

Government
Problems you'll solve

Diagnose system problems; Recommend solutions

Eligibility Requirements

Texas resident, Relocate to Texas, On call work, Nights, Holidays, Weekends, Work outside hours, 20% travel, Lift 25 Lbs, Criminal background check

What They're Looking For.

Must Have

One year of experience, Two years of experience

Nice to Have

Associate’s or Bachelor’s Degree

What You'll Do.

Gather user requirements

Analyze user requirements

Document user requirements

Analyze business processes

Document business processes

Analyze existing problems

Improve existing systems

Review system documents

Develop UAT scenarios

Document UAT scenarios

Prepare UAT scenarios

Execute UAT scenarios

Provide technical support

Assist with procedure development

Assist with guideline development

Diagnose system problems

Communicate technical issues

Respond to data requests

Respond to information requests

Generate ad hoc queries

Validate ad hoc queries

Assist with additional tasks

How You'll Work.

Team & Collaboration

Liaison between UI and IT; Cross-functional teams

Communication Scope

Verbal communication; Written communication

Full Job Description

WHO WE ARE: We are looking for you to take the next step! The Texas Workforce Commission (TWC) is seeking a Systems Analyst II-III to join the Unemployment Insurance (UI) Administration & Operational Support (UIA&OS) Department, to help provide Unemployment Insurance (UI) guidance and support to TWC staff across the state. The position will be located at one of the TWC UI campus (El Paso, Fort Worth, McAllen, San Antonio) or in our UI administration team in Austin, Texas. TWC is not considering applications from individuals who require sponsorship for an employment visa, including those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE:  UIA & OS is seeking a Systems Analyst II-III who enthusiastically shares our department's *E.P.I.C. vision and values in a positive, high-paced, energetic team environment. Each day, we reinforce our vision: "Creating a Positive Culture of Excellence and High Expectations Focused on Continuous Improvement."  WHAT YOU WILL DO: The Systems Analyst II-III performs moderately complex to complex (journey-level) computer systems analysis work. Work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. Works under general supervision, with limited to moderate latitude for the use of initiative and independent judgment.  YOU WILL BE TRUSTED TO: - Gather, analyze, and document user requirements, business processes, and existing problems in order to automate or improve existing systems. May train others.  - Serve as a liaison between the UI department and the IT department. - Review complex system documents to verify that the needs of the UI department are being met. - Develop, document, prepare, and execute test user acceptance test (UAT) plans, scenarios, and suites for different applications.  - Provide guidance and technical support to TWC staff on unemployment benef

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