Take-Two Interactive Software

Interactive Entertainment

SystemsAdministratorII

$95–135k ~AI est. Novato, California, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Systems Administrator II at Take-Two Interactive Software. Skills: Systems administration, IT support, Network management. Provide technical support. Serve as escalation point”

What You'll Achieve.

Decrease repeatable incidents

Industry & Context.

Interactive Entertainment
Problems you'll solve

Troubleshooting; Hardware troubleshooting; Software troubleshooting; Network troubleshooting

Eligibility Requirements

On-site support, Remote support, After hours availability, Weekend availability, Mobile reachable, Some travel required

What They're Looking For.

Must Have

3-5 years Windows 10 experience, 3-5 years MacOS experience, 3-5 years Microsoft Office 365 experience, 3-5 years Active Directory experience, 3-5 years Exchange experience, 3-5 years TCP/IP networks experience, 3-5 years workstation installation experience, 3-5 years infrastructure hardware installation experience, Operating System configuration management, Network device management, Network infrastructure management, Okta experience, SAML solutions experience, Two-Factor Authentication solutions experience, SCCM experience, AirWatch experience, Jamf experience, Computer hardware knowledge, Mobile device knowledge, Tablet knowledge, Peripheral device knowledge, MS Office proficiency, Video Conferencing proficiency, Slack proficiency, VPN knowledge, VDI knowledge, Local storage knowledge, NAS storage knowledge, Cloud storage knowledge, Security standards knowledge, Security methodologies knowledge, PowerShell scripting experience, Conference room AV setup, ServiceNow experience

Nice to Have

Jamf equivalent experience, Games console knowledge, Development kit knowledge a plus

What You'll Do.

Provide technical support

Serve as escalation point

Install network switches

Maintain network switches

Upgrade internal components

Replace failing parts

Assign assets for users

Maintain assets for users

Assign locations for remote equipment

Assign locations for server equipment

Maintain knowledge articles

Create knowledge articles

Plan upgrades to IT space

Plan upgrades to server rooms

Coordinate maintenance

Evaluate cabling solutions

Design cabling solutions

Coordinate event support

Setup event equipment

Troubleshoot event equipment

Takedown event equipment

Provide white glove support

Communicate with tech teams

Resolve client requests

Resolve operational problems

Assist with employee onboarding

Maintain asset management

Assist with AV hardware setup

Assist with AV hardware breakdown

Assist with conference room setup

Assist with video conferences

Provide support for team members

Communicate effectively

Travel to support sites

How You'll Work.

Team & Collaboration

Work with technology teams; Work with other tech teams

Communication Scope

Translate technical information

Full Job Description

Who We Are Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions. The Challenge Take-Two Interactive is seeking an outstanding Systems Administrator to provide on-site and remote technical support for our NYC, US, and international based offices. This is a hands-on role requiring a deep level of technical insight and ability, that will work closely with a variety of technology teams allowing for fluid bi-directional teamwork and encouraging the development of new insights and solutions. This involves being involved in the entire stack of IT related initiatives and the unique business needs of Take-Two Interactive. The ideal candidate will be a well-rounded IT professional and a key member of our Global Support team with strong hardware and software troubleshooting skills, as well as in-depth knowledge of Windows OS, Office 365, Networking, and application deployment procedures via SCCM, AirWatch and/or Jamf. Additionally, having a high motivation for looking at areas of opportunity for improving processes thro

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