United Franchise Group
Retail
SystemsAdministrator-DataAnalytics
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“Systems Administrator - Data Analytics at United Franchise Group. Skills: Royalty systems, Data analysis, Reporting, System administration. Administer and maintain royalty system platforms. Configure royalty structures”
What You'll Achieve.
Deliver actionable insights; Support financial performance; Support operational decision-making; Make better data-driven decisions
Industry & Context.
Troubleshoot system issues; Investigate and resolve discrepancies; Systems-thinking approach; Problem-solving skills; Analytical skills
What They're Looking For.
Must Have
Bachelor's degree or equivalent, Associate's degree or equivalent, One to three years related experience, Working knowledge of Microsoft Office Suite, Advanced proficiency in Microsoft Excel, Experience with BI tools, Experience with Internet Explorer or Google Chrome, Experience with Customer Relationship Management systems, Experience with scheduling software, Analytical mindset, Business acumen, Systems-thinking approach, Ability to manage multiple priorities, Continuous improvement mindset, Automation mindset, Analytical skills, Problem-solving skills, Reconciliation skills, High attention to detail, High accuracy
Nice to Have
Power BI or similar experience, PhD preferred, Specific ML framework experience, Cloud platform certs
What You'll Do.
Administer and maintain royalty system platforms
Configure royalty structures
Configure fee schedules
Configure franchisee profiles
Troubleshoot system issues
Coordinate with internal IT
Coordinate with external vendors
Support system updates
Support system enhancements
Support system testing
Develop recurring reports
Maintain recurring reports
Analyze franchisee data
Identify opportunities
Ensure accuracy of royalty calculations
Ensure accuracy of reporting
Reconcile data across systems
Investigate discrepancies
Resolve discrepancies
Support compliance initiatives
Enhance automation of data collection
Enhance automation of reporting workflows
Document system processes
Document standard operating procedures
Provide system training
Provide system support
Act as liaison between teams
Act as liaison between vendors
How You'll Work.
Team & Collaboration
Liaison between teams; Liaison between vendors
Full Job Description
UFG, Inc. Systems Administrator - Data Analytics Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide. For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed. Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference. This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary. Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time. A Systems Administrator - Data Analytics will be responsible for managing and optimizing royalty system platforms, ensuring accurate calculation and reporting of franchisee royalties, and delivering actionable insights to support financial performance and operational decision-making. Provides and develops accurate reporting and management tools to all brands in the organization to make better, data-driven decisions. * Administer and maintain royalty system platforms (SiteZeus, AIM, Antera, FranPos or similar)
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