Telestream
digital media tools and software solutions for the broadcast, streaming, and media industries
SystemsAdministrator
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optimal for Mid candidates.
“Systems Administrator at Telestream. Skills: Systems Administration, Microsoft Active Directory, Microsoft 365, AWS. supporting and maintaining IT infrastructure. on-premises and cloud-based systems”
Industry & Context.
troubleshooting and problem-solving skills; diagnose and resolve technical issues
Working Hours: 11:30AM - 9:00PM IST, Hybrid: 3 Days in Bangalore Office Required
What They're Looking For.
Must Have
2–4 years of experience in Systems Administration, Hands-on experience with Microsoft Active Directory, Windows Server environments, Microsoft 365 administration, MDM solutions for managing and securing end-user devices for both Windows and MacOS, identity and access management platforms (Okta or comparable), user provisioning and policy management, cloud infrastructure concepts, particularly AWS (EC2, S3, IAM, VPC, or comparable services), supporting and troubleshooting both Windows and macOS operating systems in an enterprise environment, Automation experience using Workato or a similar tool, Familiarity with FortiNet, comfortable closing support cases, serving as an escalation point for helpdesk, troubleshooting and problem-solving skills, ability to diagnose and resolve technical issues independently and escalate appropriately, Good communication and interpersonal skills, ability to work effectively with technical and non-technical stakeholders
Nice to Have
Experience with scripting languages (Python) for automating administrative tasks, Relevant Microsoft certifications (AZ-900, MS-900, or current equivalents), Familiarity with virtualization platforms (VMware, Hyper-V, or comparable), Exposure to ITIL framework and IT service management best practices, Experience with networking fundamentals and enterprise networking or firewall solutions, Familiarity with backup and disaster recovery solutions and practices
What You'll Do.
supporting and maintaining IT infrastructure
on-premises and cloud-based systems
enterprise applications
resolve complex user support issues
providing hands-on technical support
administration for the APAC region
ensure systems are reliable
ensure systems are secure
ensure systems are well-maintained
supporting day-to-day operations
contributing to IT projects
How You'll Work.
Team & Collaboration
collaborating closely with the global IT team; work effectively with technical and non-technical stakeholders
Communication Scope
Good communication and interpersonal skills
Full Job Description
**About Telestream** Telestream is a leading provider of digital media tools and software solutions for the broadcast, streaming, and media industries. We empower content creators and distributors to produce and deliver high-quality video content while optimizing operations and maximizing revenue. Our teams work diligently to innovate and support world-class services, and we are seeking a Systems Administrator to join our IT Team. **Position Summary** The Systems Administrator is an individual contributor responsible for supporting and maintaining Telestream's internal IT infrastructure, including on-premises and cloud-based systems, enterprise applications, and endpoint management across a globally distributed, primarily remote workforce. This position requires the acumen to resolve complex user support issues and the confidence to work in a complex technical environment, providing hands-on technical support and administration for the APAC region while collaborating closely with the global IT team. Telestream's IT environment spans Active Directory, Microsoft 365, Okta, AWS cloud infrastructure, MDM solutions, collaboration tools, VPN, and a range of enterprise SaaS applications supporting approximately 400 employees in 25 countries. The Systems Administrator helps ensure these systems are reliable, secure, and well-maintained, supporting day-to-day operations and contributing to IT projects and process improvements under the guidance of senior IT staff. **Location: Bangalore, India** **Working Hours: 11:30AM - 9:00PM IST** **Hybrid: 3 Days in Bangalore Office Required** **Requirements** **Required Qualifications** * 2–4 years of experience in Systems Administration * Hands-on experience with Microsoft Active Directory, Windows Server environments, and Microsoft 365 administration. * Experience with MDM solutions for managing and securing end-user devices for both Windows and MacOS * Familiarity with identity and access management platforms (Okta or comparable), in
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