AEVEX
SystemsAdministrator
“Systems Administrator at AEVEX. Skills: Tier 1 technical support, IT asset accountability, supporting daily IT operations, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. delivering Tier 1 technical support. maintaining IT asset accountability”
What You'll Achieve.
delivering Tier 1 technical support; maintaining IT asset accountability; supporting daily IT operations; create positive, efficient support experiences for time-sensitive, high-visibility stakeholders
Industry & Context.
Troubleshoot end-user issues including hardware, operating systems, connectivity, peripherals, and standard enterprise applications
highly controlled, compliance-driven environment, CMMC-aligned framework, strict adherence to security policies, access controls, standardized processes
What They're Looking For.
Must Have
Tier 1 technical support, IT asset accountability, supporting daily IT operations, strict adherence to security policies, access controls, standardized processes, professionalism, discretion
Nice to Have
process-oriented, comfortable working with users at all levels of the organization, frequent interaction with senior and executive leadership, create positive, efficient support experiences for time-sensitive, high-visibility stakeholders
What You'll Do.
delivering Tier 1 technical support
maintaining IT asset accountability
supporting daily IT operations
Serve as first-line support for IT issues across TS-supported systems and users
Troubleshoot end-user issues including hardware
and standard enterprise applications
Escalate issues to Tier 2/3 teams with clear
complete documentation and defined troubleshooting steps
responsive support to users at all levels
and C-suite leadership
ensuring interactions are handled with urgency
Support urgent or high-impact executive-facing requests while upholding process and compliance requirements
rapid sensor integration and aircraft modification and flight test instrumentation and mission operations advanced intelligence data processing
and dissemination and tailored hardware and software mission-system tools
How You'll Work.
Team & Collaboration
cross-functional coordination; working with users at all levels of the organization; frequent interaction with senior and executive leadership; create positive, efficient support experiences for time-sensitive, high-visibility stakeholders; Escalate issues to Tier 2/3 teams
Communication Scope
Provide professional, responsive support to users at all levels, including Directors, VPs, and C-suite leadership, ensuring interactions are handled with urgency, discretion, and polish
Applying for this Systems Administrator role?
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