CMiC
Tech / AI / Software
SystemsAdministratorandSupportEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Systems Administrator and Support Engineer at CMiC. Skills: Systems Administration, End-User Support, Cloud Infrastructure, Microsoft 365, Entra ID, Intune. Resolve technical issues across Windows, macOS, and Linux environments. Set up, configure, and maintain workstations, peripherals, and enterprise applications”
Industry & Context.
Go-to problem solver; Troubleshooting instincts across hardware, software, and cloud environments
What They're Looking For.
Must Have
5 or more years of experience in IT support, systems administration, or a closely related role, Comfortable working across Windows, macOS, and Linux, Hands-on experience with Microsoft 365, Entra ID, and Intune, including managing user lifecycles, group policies, and access controls, Solid grasp of core networking, including DNS, DHCP, VPN, firewalls, VLANs, and how the pieces fit together, troubleshooting instincts across hardware, software, and cloud environments, Familiarity with endpoint security concepts such as Microsoft Defender, EDR, and SIEM, Clear communicator in writing and in conversation, able to explain a technical issue to a finance leader and a developer with equal clarity
Nice to Have
ITIL or similar IT service management framework experience, Certifications such as CompTIA A+, Microsoft Certified Azure Administrator Associate, AWS Certified, or Oracle Cloud Practitioner, Scripting experience in PowerShell, Bash, or Python for automating routine tasks, Exposure to additional cloud platforms like AWS, or experience administering SaaS tools at scale
What You'll Do.
Resolve technical issues across Windows
and Linux environments
and maintain workstations
and enterprise applications
Onboard and offboard users
Provision Microsoft 365 licenses
Coach users through cloud productivity tools
Maintain an accurate IT asset inventory
and end-of-life transitions
Track and resolve tickets through the service desk system
Monitor and maintain cloud infrastructure for uptime
Administer Microsoft 365
Support identity and access management
multi-factor authentication
and compliance configurations
Partner with the security team on endpoint protection
Investigate and respond to alerts from security and monitoring platforms
Write and maintain clear documentation for procedures
How You'll Work.
Team & Collaboration
Collaborative team with exposure to modern cloud and security tooling; Partner with the security team on endpoint protection
Communication Scope
Clear communicator in writing and in conversation; Able to explain a technical issue to a finance leader and a developer with equal clarity
Full Job Description
Computer Methods International Corp. (CMiC) is a Software Development firm specializing in enterprise financial and cost management systems designed for the Construction and Engineering industries. **About the Role** We are looking for a Systems Administrator and Support Engineer who thrives at the intersection of end-user support and cloud infrastructure. In this hybrid role, you will be the go-to problem solver for our team, keeping desktops running smoothly, cloud platforms secure, and users productive. If you enjoy variety in your day, take pride in clean documentation, and get genuine satisfaction from making technology work well for people, we would love to hear from you. This is a hands-on position with real ownership. You will work on everything from a stuck laptop on someone's desk to identity policies in Entra ID, and you will have the freedom to suggest improvements as you spot them. **Important Information:** * The overall hiring salary range for this position is $70,000 to $80,000 annually. * This position is for an existing vacancy * We do not use AI to screen, assess, or select applicants **Responsibilities** **Desktop and End User Support (around 60 per cent)** You will be the first line of defence for technical issues across the company. That means diagnosing hardware faults, software glitches, and the occasional “it was working yesterday” mystery. Day to day, you will: * Resolve technical issues across Windows, macOS, and Linux environments with patience and precision. * Set up, configure, and maintain workstations, peripherals, and enterprise applications for new and existing employees. * Onboard and offboard users, including provisioning Microsoft 365 licenses and managing user accounts, permissions, and group policies. * Coach users through cloud productivity tools such as Microsoft 365, Teams, OneDrive, and SharePoint so they get real value from them. * Maintain an accurate IT asset inventory and plan upgrades, replacements, and end-of-life tra
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