SystemsAdministrator2-TS/SCIw/Poly

Amentum is seeking a System Administrator 2 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. **Essential Responsibilities:** * Senior Tier level ticket support for one of the PKI Tool * Providing troubleshooting support for end users having issues with various PKI tools * Testing new PKI tool releases * Testing new compliance guidance per the functionality of the PKI tools * Basic understanding of Window desktop tools and Linux command line functions * Reviewing and updating documentation and SOPs * Understanding of using a ticketing system and navigating confluence pages **Minimum Requirements (Knowledge, Skills, and Abilities):** * Needs a good understand of Windows and Linux as an end user **Clearance Required:** TS/SCI Poly **Minimum Education:** * Bachelor’s degree in a technical discipline from an accredited college or university is required. * In lieu of a bachelor's degree, five (5) additional years of work-related experience may be substituted for a total of twelve (15) years. **Minimum Years of Experience:** * Ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required. **Required Certifications:** * Compliance with DoD 8570.01-M with a minimum certification of IAT Level II is required. **Other Responsibilities:** **Safety** \- Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. **Quality** \- Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is