Amazon.com Services LLC
Retail
SystemsAdminEngineer,WWGSTRetailInfrastructureServices-POS
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Systems Admin Engineer, WWGST Retail Infrastructure Services - POS at Amazon.com Services LLC. Skills: Systems administration, DevOps, Linux, Automation. Manage production deployments. Build automation”
Industry & Context.
Root cause analysis
On-call rotation
What They're Looking For.
Must Have
Bachelor's degree or work experience, 4+ years Linux experience, 4+ years systems engineering, 4+ years SRE experience, 4+ years systems administration, 4+ years DevOps experience, 4+ years security administration, 4+ years network administration experience, Experience in Python, Experience in Java, Experience in Perl, Experience in PHP, Experience in Ruby, Experience in Bash, Experience in Shell
Nice to Have
Knowledge of configuration management systems, Experience designing automation
What You'll Do.
Manage production deployments
Maintain monitoring systems
Own production systems
Manage software deployments
Perform root cause analysis
Develop infrastructure automation
Build observability solutions
Administer lab environments
Support platform migration
Participate in on-call rotation
Collaborate with development teams
How You'll Work.
Team & Collaboration
Collaborate with software teams
Full Job Description
Amazon's Worldwide Grocery Stores Tech (WWGST) team is hiring a Systems Administrator/Engineer to join our POS Infrastructure (POSInfra) team in Austin, TX. You'll manage production deployments, build automation, and maintain monitoring systems that keep checkout running reliably across hundreds of stores. You'll be part of a team migrating an entire fleet from Windows to Linux, building the operational tooling and processes for a modern, modular platform. This isn't traditional desktop support. You'll automate at scale, own production systems, and directly impact millions of customer transactions weekly. Key job responsibilities - Manage and execute production software deployments for store devices (POS, SCO, servers, peripherals). - Perform strong root cause analysis on production incidents and device failures, identifying systemic issues and driving permanent fixes. - Develop infrastructure automation using Python, Ansible, and shell scripting. - Build observability solutions: dashboards, alerting, and health monitoring for fleet-wide device management. - Administer lab and test farm environments for pre-production validation. - Support platform migration from Windows to Linux across thousands of devices. - Participate in on-call rotation for production deployment and device issues. - Collaborate with software development teams on operational readiness for new releases. A day in the life Your day begins with a review of monitoring dashboards to assess overnight deployment health across 500+ stores. Throughout the day you troubleshoot device issues via remote access, image lab equipment for QA testing, build automation to eliminate manual processes, and validate stores are ready for upcoming hardware refreshes. When something breaks in production, you diagnose root cause, trigger rollbacks, and improve monitoring to prevent recurrence. You work across operating systems, deployment tooling, automation scripting, and physical retail hardware. No two days are identic
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