Motorola Solutions

Technology

SystemTechnologist

$60–70k Idaho, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“System Technologist at Motorola Solutions. Skills: System technologist, Technical support. Investigate and resolve system trouble tickets. Replicate and diagnose application anomalies”

What You'll Achieve.

Restore operational performance; Support operational continuity; Identify systemic root causes; Isolate performance bottlenecks; Enhance collective system knowledge; Verified incident closure; Build long-term operational trust

Industry & Context.

Technology
Problems you'll solve

Troubleshooting; Root cause analysis

Eligibility Requirements

Under 10% travel

What They're Looking For.

Must Have

3+ years IT Support experience, High School diploma or equivalency

What You'll Do.

Investigate and resolve system trouble tickets

Replicate and diagnose application anomalies

Analyze software system architectures

Deliver technical knowledge transfer

Research system behaviors

Document resolution guides

Support junior engineering staff

Interface with public safety administrators

Guide technical resolution paths

Manage support infrastructure requests

Formulate root-cause summaries

How You'll Work.

Team & Collaboration

Customer-first philosophy; Seamless collaboration

Communication Scope

Technical documentation

Full Job Description

## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** Safety and security are at the heart of everything we do at Motorola Solutions. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that is critical for safer communities, safer schools, safer hospitals, and safer businesses. In this role, you will join a high-performing support infrastructure where our mission is "Solving for safer." This dedicated organization acts as an "always-on" protective fabric, ensuring that the systems relied upon by emergency responders perform with total clarity in the moments that matter. ## Job Description At Motorola Solutions, we help people be their best in the moments that matter. As a hybrid **System Technologist** , you will provide advanced technical support for our premier Public Safety software solutions within a fast-paced, dynamic environment. You will serve as a vital escalation point for complex technical challenges, stepping into high-stakes scenarios to restore operational performance. We operate under a customer-first philosophy, empowering our personnel to collaborate seamlessly and solve the real challenges of today, tomorrow, and beyond. This opportunity balances deep engineering research with customer partnership, allowing you to maximize your professional impact while helping to support a safer world. **Key Responsibilities:** **Advanced Technical Support & Escalation** * Investigate and resolve complex, highly escalate

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