Kyndryl

SystemOperator

$300–450k ~AI est. Hong Kong, Hong Kong, China FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“System Operator at Kyndryl. Skills: Infrastructure operations, System monitoring, Batch job processing. Operate infrastructure and computers. Execute recover procedures”

Industry & Context.

Problems you'll solve

Problem-solving; Technical problems

What They're Looking For.

Must Have

Diploma or higher in computer science, Three years of experience as a Computer Operation related role, Capability to work well in high-pressure situations, Great written, communication and interpersonal skills

Nice to Have

Banking or Financial system operation experience

What You'll Do.

Operate infrastructure and computers

Execute recover procedures

Maintain records of machine performance

Maintain records of production

Record equipment problems

Provide guidance to less experience computer operators

Assist in training for less experience computer operators

Ensure established procedures are maintained

Assist support to analyse technical problems

Implement solutions in accordance with given instructions

Perform service centre help desk duties

Operate input/output devices

Produce system printouts in a timely manner

Monitor supply inventory levels

Drive problem analysis for incidents

Drive resolution for incidents

Perform infrastructure monitoring

Distribute alerts to responsible groups of support

Follow instruction from senior

Follow instruction from supervisor

Follow instruction from manager

How You'll Work.

Communication Scope

Written communication; Interpersonal skills

Full Job Description

**Who We Are** At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. **The Role** * Operate the infrastructure and computers via centralized console, on-line or remote terminal. * Execute recover procedures, and system restart. * Maintain records of machine performance and production. * Record equipment problems and place service calls. * Provide guidance to and assist in the training for less experience computer operators. * Ensure established procedures are being maintained. * Assist support to analyse technical problems and implement solutions in accordance with given instructions. * Perform service centre help desk duties. * Operate input/output devices such as tape drives and printers. * Produce system printouts in a timely manner. * Monitor supply inventory levels. * Drive problem analysis and resolution for incidents that affects infrastructure operations. * Perform infrastructure monitoring and distribute alerts to responsible groups of support. * Process batch jobs. * Follow the instruction from senior / supervisor and manager per related assignment.​ **Who You Are** You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. _**Required Technical and Professional Expertise**_ __Education and Ex

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