Contour

Tech / AI / Software

SystemOperationEngineer

lahore, punjab, pakistan FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“System Operation Engineer at Contour. Skills: Systems Administration, Application Support, Troubleshooting, Root Cause Analysis, Middleware Management, OS Management, Automation. Serve as the last line of defense for our diverse application ecosystem. Primary owner of application environments, ensuring they stay performant and stable”

What You'll Achieve.

ensuring they stay performant and stable even after the original developers have moved on

Industry & Context.

Tech / AI / Software
Problems you'll solve

The "Detective" Instinct: You don't just "try a reboot." You check the logs, verify permissions, and isolate the variable.

What They're Looking For.

Must Have

Windows Server (2016–2022), Linux (RHEL/Ubuntu/CentOS), IIS, Apache, Tomcat, Java (JRE/JDK), ASP.NET, PowerShell, Bash, Active Directory, disk space and storage usage, network connectivity and troubleshooting, Windows and Linux vulnerability management, application installs, server builds and decommissioning, Windows Command Prompt, Linux Terminal, web server (Apache/IIS), application server (Tomcat/ASP.NET), Windows Server (AD, GPO, Permissions), Linux (SSH, Grep, Permissions, Cron), IIS (App Pools, Bindings), Apache/Tomcat (Config files, Connectors), Java (JVM heap), ASP.NET errors, Event Viewer, Sysinternals (ProcMon), Linux tail/journalctl, Basic SQL skills

Nice to Have

Profit Sharing Plan [Tenured Employees Only]

What You'll Do.

Serve as the last line of defense for our diverse application ecosystem

Primary owner of application environments

ensuring they stay performant and stable

Dive deep into the OS

and the application logs to find root causes

Provide deep-tier support for applications running on both Windows Server and Linux

Maintain and tune the 'connective tissue' of our apps

Diagnose failures within Java and ASP. NET environments

Reverse-engineer the dependencies of legacy applications

Understand the application and OS dependencies so that upgrades can be performed

Automate health checks and create 'self-healing' scripts for brittle services

Provide support for co-workers with day-to-day tasks

including Active Directory

disk space and storage usage

network connectivity and troubleshooting

Windows and Linux vulnerability management

server builds and decommissioning

How You'll Work.

Team & Collaboration

Work in tandem with our Senior Systems Engineer; In close partnership with the respective Development teams for each application; Provide support for co-workers with day-to-day tasks; Technical Communication: You can explain a complex technical failure clearly and provide a 'Post-Mortem' that helps the team avoid the same issue twice

Communication Scope

Technical Communication: You can explain a complex technical failure clearly and provide a 'Post-Mortem' that helps the team avoid the same issue twice; comfortable writing documentation; sharing information through knowledge base articles

Full Job Description

_**About Contour**_ [Contour Software](http://contour-software.com/) has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! **The Mission** We are looking for a **Systems Investigator/ Systems Administrator** to serve as the last line of defense for our diverse application ecosystem. Our environment is a true "tech mosaic"—ranging from modern deployments to critical legacy systems. You will be a primary owner of these application environments, ensuring they stay performant and stable even after the original developers have moved on. This is not a "button-pusher" role. You will be expected to dive deep into the OS, the middleware, and the application logs to find root causes in an environment where documentation is often a "work in progress." You will work in tandem with our Senior Systems Engineer and in close partnership with the respective Development teams for each application. **Key Responsibilities** * **Cross-Platform Troubleshooting:** Provide deep-tier support for a

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