Wise

Financial Services

SystemExpert

Tallinn, Estonia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“System Expert at Wise. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Enhance existing products. Build foundational infrastructure”

What You'll Achieve.

Enhance existing products; Build foundational infrastructure; Significantly reduce engineering/analytics dependency; Minimise operational waste; Achieve targets and goals

Industry & Context.

Financial Services
Problems you'll solve

High-complexity problem-solving; Identify root-cause for operational issues; Address issues at the source; Scope complex problems; Follow through to completion; Identify gaps; Proactively solve new issues independently

What They're Looking For.

Must Have

Eligible to work in Tallinn

What You'll Do.

Enhance existing products

Build foundational infrastructure

Provide company-level support

Solve high-complexity problems

Innovate processes proactively

Scale team capabilities

Support strategic projects

Coach team on incident handling

How You'll Work.

Team & Collaboration

Act as POC and SME for discovery and project implementations; Partner with Product Specialists; Collaborate with Grow Squad stakeholders (Operations, Engineering, Compliance, Risk); Collaborate with key teams (Finance, Payment Operations, Treasury); Translate operational realities into requirements; Share subject-matter-expertise formally and informally; Mentor team members

Communication Scope

Clearly articulate complex problems; Simplify complex problems; Scope complex problems; Communicate effectively with different stakeholder levels; Tailor message for audience

Process & Methodology

Deliver mid-sized projects, Manage project implementations

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). We are looking for a System Expert to join the Grow (Assets) Operations team to enhance existing products and build the foundational infrastructure for Wise's future investment solutions in Tallinn. The Role: As a System Expert in Grow Operations, you’re recognized as the go-to consultant and Subject Matter Expert (SME) for all-things Financial Rails in the Grow Squad and all cross-functional partners. This role utilizes deep domain expertise to provide company-level support, focusing on high-complexity problem-solving and proactive process innovation. System Experts are pivotal in scaling the team's capabilities through automation, knowledge transfer, and strategic project support. We’re looking for an operational expert on the end-to-end flow of money and e-money, specializing in bank integrations, payment rails and networks (including migrations). Your Mission: Wise Assets is one of our fastest-growing products, already live in the UK, EU, Singapore, Australia, and Brazil. In this role, you will elevate that mission by acting as the go-to consultant for how external financial infrastructures impact our investment products. Key Responsibilities: * Project & Stakeholder Management: Acting in partnership with Product Specialists as the POC and SME in your specialized domain for discovery and project implementations across Grow Squad stakeholders (Operations, Engineering, Compliance, Risk) and other key teams (Fi

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