SystemEngineer-RetailITOperations

**Job Description** Are you an IT professional who loves solving problems, improving systems, and keeping critical technology running flawlessly? Do you want a role where your work directly impacts thousands of customers every day? Do you want a role that works with modern retail technology, supports exciting projects, collaborates across borders, and helps shape the future of our retail ecosystem. Join our Retail IT Operations team and play a key role in delivering secure, stable, and efficient operations across Circle K’s European retail estate. This is a hands‑on, high‑visibility role where you’ll be at the heart of the technology that powers our stores, fuel operations, and customer‑facing systems. Your work directly impacts real customers and frontline store operations every day. No two days are the same and it’s a mix of engineering, problem‑solving, and projects. You’ll collaborate with talented teams across Europe and within a global organization. You’ll help drive transformation in a fast‑moving, innovation‑focused industry. If you’re proactive, curious, technically strong, and thrive in a fast‑moving environment — we’d love to meet you. # **A****s a System Engineer, you will:** * Serve as a Tier 2 technical expert, supporting L1 and L3 teams, partners, vendors, local business and stores. * Support POS, Back Office, Forecourt, and Payment technologies. * Configure, maintain, and support devices and applications across the retail estate. * Support store lifecycle activities and business initiatives — new site openings, migrations, and closures. * Manage software rollouts, patching, and security updates across the estate. * Resolve incidents, problems and support changes, collaborating with L1, L3 SMEs and support teams where required. * Monitor and resolve system alerts to ensure uptime and stability. * Support communication services including WAN, LAN, and Wi‑Fi technologies. * Work closely with key vendors to ensure service quality and SLA performance. * C