SystemEngineer,AWS

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Key job responsibilities - Work proactively to solve potential problems and inefficiencies. Communicate clearly and collaborate with others to deliver results with minimal supervision. - Participating in 24/7 on-call rotation to troubleshoot high severity issues. - Analysing dashboards and investigating metrics with the vision for improvements. - Troubleshooting and diagnosing problems and working on solutions. - Create and maintain Standard Operating Procedures (SOPs) and runbooks for documentation. - Discuss radical new approaches to automate operational issues, assess risks and develop creative solutions. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels A day in the life WHAT DOES A SYSTEMS ENGINEER DO AT AMAZON? Amazon has a collaborative, purposeful and enthusiastic environment where we “Work Hard, Have Fun, Make History.” On a typical day engineers might dive deep into understanding the root cause of a customer issue, investigate why a metric is trending the wrong way and consult with senior engineers at Amazon. We own our services and believe in making out-of-hours support as painless as possible. To achieve this, we implement Operational Excellence best practices and strive to automate manual processes. Our Systems Engi