Lightspeed
Technology
SystemEnablementSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“System Enablement Specialist at Lightspeed. Skills: Sales Enablement, Content creation, Training delivery. Design multimedia training content. Create multimedia training content”
What You'll Achieve.
Improve sales effectiveness; Ensure knowledge implementation; Translate feedback to recommendations
Industry & Context.
Problem-solving; Anticipate challenges; Shape solutions
What They're Looking For.
Must Have
2+ years experience, Salesforce CRM experience, Google Workspace proficiency, AI content tools experience, Project management tools experience, English working language fluency
Nice to Have
Product development lifecycle understanding, Experience in technology organization, Hospitality industry knowledge, Retail industry knowledge
What You'll Do.
Design multimedia training content
Create multimedia training content
Deliver multimedia training content
Lead live training sessions
Lead virtual training sessions
Analyze enablement impact
Measure enablement impact
Monitor tool adoption
Identify performance gaps
Provide data-driven recommendations
Partner with Product Management
Ensure enablement alignment
Coordinate initiatives
Translate technical complexities
Manage enablement projects
Drive adoption of features
Drive adoption of processes
Ensure smooth transition
How You'll Work.
Team & Collaboration
Partner with Product Management; Bridge technical teams and GTM; Cross-functional collaboration
Communication Scope
French communication; English communication
Process & Methodology
Jira
Full Job Description
Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a System Enablement Specialist to join our System Enablement team, part of our Information Systems department. You will be a strategic partner to our Go-to-Market (GTM) organization, acting as the essential bridge between our internal product team and go-to-market users. In this role, your purpose is to directly impact sales effectiveness by creating and delivering high-quality enablement content. You will produce clear, practical, and engaging material designed to ensure our sales team can fully leverage the power of tools made available to them. The role also involves leading training sessions in both live and online formats to ensure this knowledge is successfully implemented. As a critical conduit for feedback, gathering insights from the sales team and translating them into actionable recommendations for our IS Product team is critical. And finally, expert-level knowledge of our current system will ensure our internal tech stack continues to evolve. What you’ll be responsible for: - Designing, creating, and delivering highly engaging, multimedia training content including dynamic presentations, instructional videos, and practical guides that make complex information "stick." - Leading engaging live and virtual training sessions on our CRM (Salesforce), sales engagement tools, and all new system functionalities, ensuring high levels of participation, adoption, and knowledge retention. - Leveraging new and creative means to analyze and measure enablement impact, monitor tool adoption, and identify performance gaps, providing data-driven recommendations for improvement. - Partnering with the Product Management team to ensure enablement activities align with scope and scale of initiatives and ensuring smooth coordination - Acting as the critical bridge between technical/product teams and
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