Amazon UK Services Ltd.
e-Commerce
SystemDevelopmentManager,CatalogEngineeringServiceSupport
Neural analysis suggests this role is
optimal for Manager candidates.
“System Development Manager, Catalog Engineering Service Support at Amazon UK Services Ltd.. Skills: Catalog engineering, Service support, System development. Lead technical team. Support ASCS Systems”
What You'll Achieve.
Maximize impact on top-line; Grow overall selection
Industry & Context.
Problem solving skill; Troubleshoot; Root cause resolutions
What They're Looking For.
Must Have
Experience managing technical team, Experience hiring talent, Knowledge of modern programming language, Bachelor's or Master's degree, 6+ years experience, Experience with automation tools, Troubleshoot complex technical processes, Clear communication skills, Effective documentation skills
Nice to Have
Experience managing competing priorities, Using metrics to drive decisions, Python scripting language proficiency, Experience on highly concurrent systems, Experience on high throughput systems, Knowledge of complex distributed systems, Knowledge of AWS services, Knowledge of AWS concepts, Making team great place to work, Display energy and initiative
What You'll Do.
Keep software free from vulnerability
Partner with Dev team
Improve system performance
Act as subject matter expert
Lead multi-team projects
Resolve complex support issues
Drive operational efficiency
Identify documentation
Prevent support issues
Assign small projects
Take role in strategic direction
Provide Service Level issue support
Build tools to improve efficiency
Drive process improvement
How You'll Work.
Team & Collaboration
Cross-functional teams; Engineering teams; Cross-functional teams
Communication Scope
Communication skills; Explain new technologies
Process & Methodology
Program management
Full Job Description
Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition. Are you passionate about driving customer success? Interested in learning about technologies that drive Amazon's massive e-commerce business? Do you thrive in a dynamic, fast-paced environment? Do you love explaining new technologies to your friends and family? If yes, explore this role. You will be part of Catalog Engineering Services Support (CESS) Team under Catalog Support and Programs (CSP) in ASCS Org. The mission of the Catalog Support and Programs (CSP) team is to provide a single point of contact for item-related problems and issues related to all retail and merchant catalog. As a member of ASCS team, you’ll play a key role in driving Amazon’s business. You will be responsible for providing Service Level issue support to all ASCS Engineering teams who built tier 1-3 systems and keep their software packages/configurations free from vulnerability, setup and monitor new metrics and alarms for their systems and drive root cause resolutions to the recurrent issues. You will build tools to improve operational efficiency. This role requires an individual with excellent System/Tool knowledge along with AWS services understanding. The successful candidate will be a self-starter, comfortable with ambiguity,
Applying for this System Development Manager, Catalog Engineering Service Support role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon UK Services Ltd.?
Real rants from real employees. Read before you apply.