ADCI
Software Development, System Development Engineering, operations
SystemDevelopmentEngineerII,CustomerExperienceInfrastructure(CXI)
Neural analysis suggests this role is
optimal for Mid candidates.
“System Development Engineer II, Customer Experience Infrastructure (CXI) at ADCI. Skills: System development, Customer experience infrastructure, Cloud infrastructure. Troubleshoot production software issues. Diagnose production software issues”
What You'll Achieve.
Reduce cost of tech infra; Reduce time of tech infra; Build tech infra; Operate tech infra
Industry & Context.
Solving deep technical challenges; Analyze complex problems; Analyze non-standard problems; Creative problem-solving; Troubleshooting; Diagnosing; Fixing
What They're Looking For.
Must Have
5+ years software development experience, Experience automating infrastructure, Experience deploying infrastructure, Experience supporting infrastructure, Experience with CI/CD pipelines
Nice to Have
Experience with distributed systems, Experience building AWS services, Experience in networking, Experience in storage systems, Experience in operating systems, Hands-on systems engineering, Knowledge of front-end language, Knowledge of database systems, Knowledge of SQL
What You'll Do.
Troubleshoot production software issues
Diagnose production software issues
Fix production software issues
Develop monitoring solutions
Perform software maintenance
Update technical challenges
Track technical challenges
Resolve technical challenges
Work with development teams
Enhance current software
Automate support processes
Write code for backend services
Participate in proposal reviews
Contribute to technical discussions
Collaborate on integration solutions
Participate in daily stand-ups
Participate in sprint planning
Participate in backlog grooming
How You'll Work.
Team & Collaboration
Highly collaborative environment; Partner with business teams; Partner with technical teams; Collaborate with other teams; Agile development methodology; Daily stand-ups; Sprint planning; Backlog grooming; Proposal reviews; Technical discussions; Program planning; Prioritization meetings; Developers; Program Management team; Single-Threaded Owners
Communication Scope
Verbal communication; Written communication
Process & Methodology
Agile development methodology, Sprint planning, Backlog grooming, Program planning, Prioritization meetings
Full Job Description
If you’re excited about solving deep technical challenges and building innovative software that directly influences how Amazon Now Dark Stores and fulfillment centers are designed and launched from the ground up, this could be a the role for you. You’ll join a team being built from scratch in Bengaluru—offering a rare opportunity to be an early member and help shape how we operate, innovate, and scale. The Team Within Amazon Robotics’ Operations Infrastructure Services (OIS) organization, the Customer Experience Infrastructure (CXI) team delivers region-specific, customer-centric solutions focused on cost optimization, operational transparency, process simplification, and lifecycle management. Our mission is to reduce the cost and time required to build and operate the Tech infra in Amazon fulfillment centers, Whole Foods stores, and quick commerce stores. Key job responsibilities Everyone on our team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’re solving problems that will help you develop expertise across multiple domains including: Amazon dark store and fulfillment center supply chain systems, Warehouse management solution, Network infra, End-user equipment, Machine Learning, and Distributed Systems. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and scaling, implementing the fix for internally developed code, performing SQL queries, updating, tracking and resolving technical challenges. Responsibilities also include working alongside development on team's software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. The ideal candidate has a strong background in full-stack software development — including backend and frontend engineering with Java, Python, React, and AWS — along with hands-on expe
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