Amazon.com Services LLC

Technology

SystemDevelopmentEngineer,AmazonFulfillmentTechnologiesSupport(AFTS)

$99–160k Bellevue, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“System Development Engineer, Amazon Fulfillment Technologies Support (AFTS) at Amazon.com Services LLC. Skills: DevOps, Software development, Cloud services. Troubleshoot production issues. Diagnose production issues”

What You'll Achieve.

Improve customer experience; Get right things done

Industry & Context.

Technology
Problems you'll solve

Identify problems; Implement solutions; Detect outages; Prevent outages; Make sound judgments

Eligibility Requirements

Travel up to 10%, On-call rotation

What They're Looking For.

Must Have

Automating infrastructure, Deploying infrastructure, Supporting infrastructure, Programming with Python, Programming with Ruby, Programming with Golang, Programming with Java, Programming with C++, Programming with C#, Programming with Rust, Linux/Unix experience

Nice to Have

CI/CD pipelines build processes

What You'll Do.

Troubleshoot production issues

Diagnose production issues

Fix production issues

Develop monitoring solutions

Perform software maintenance

Perform software configuration

Implement fixes for code

Update technical challenges

Track technical challenges

Resolve technical challenges

Automate daily activities

Update current software

Enhance current software

Automate support processes

How You'll Work.

Team & Collaboration

Collaborating with engineers; Working with development; Engage internal teams

Communication Scope

Verbal communication; Written communication

Process & Methodology

Prioritize projects

Full Job Description

The Platform Engineering & Support Services is looking for a DevOps engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process. Your problem resolving skill will benefit customers directly, ensuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. Key job responsibilities Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Travel up to 10%

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