Amazon.com Services LLC
Technology
SystemDevelopmentEngineer,AmazonFulfillmentTechnologiesSupport(AFTS)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“System Development Engineer, Amazon Fulfillment Technologies Support (AFTS) at Amazon.com Services LLC. Skills: DevOps, Software development, Cloud services. Troubleshoot production issues. Diagnose production issues”
What You'll Achieve.
Improve customer experience; Get right things done
Industry & Context.
Identify problems; Implement solutions; Detect outages; Prevent outages; Make sound judgments
Travel up to 10%, On-call rotation
What They're Looking For.
Must Have
Automating infrastructure, Deploying infrastructure, Supporting infrastructure, Programming with Python, Programming with Ruby, Programming with Golang, Programming with Java, Programming with C++, Programming with C#, Programming with Rust, Linux/Unix experience
Nice to Have
CI/CD pipelines build processes
What You'll Do.
Troubleshoot production issues
Diagnose production issues
Fix production issues
Develop monitoring solutions
Perform software maintenance
Perform software configuration
Implement fixes for code
Update technical challenges
Track technical challenges
Resolve technical challenges
Automate daily activities
Update current software
Enhance current software
Automate support processes
How You'll Work.
Team & Collaboration
Collaborating with engineers; Working with development; Engage internal teams
Communication Scope
Verbal communication; Written communication
Process & Methodology
Prioritize projects
Full Job Description
The Platform Engineering & Support Services is looking for a DevOps engineer who will join the team which supports all software application responsible for shipment, item availability, customer promises, shipment optimization and other functions related to fulfillment services process. Your problem resolving skill will benefit customers directly, ensuring Amazon able to meet all its commitments to our customers. Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), performing SQL queries, updating, tracking and resolving technical challenges, build and develop tools which will automate daily operational activities. Responsibilities also include working alongside development on Amazon Corporate and Divisional Software projects, updating/enhancing our current software, automation of support processes and documentation of our systems. Key job responsibilities Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups. The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Travel up to 10%
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