Intelligent Technical Solutions
SystemAdministratorOnsite
Neural analysis suggests this role is
optimal for Mid+ candidates.
“System Administrator Onsite at Intelligent Technical Solutions. Skills: System administration, IT support, Troubleshooting. Resolve workstation OS issues. Resolve printer issues”
What You'll Achieve.
High standards of IT service; CSAT scores; Quality Score assessments; Utilization tracking; First-touch closed tickets
Industry & Context.
Troubleshooting; Problem-solver
On-call rotation, After-hours support, Weekend support, Client visits
What They're Looking For.
Must Have
Windows and Mac OS troubleshooting, Server 2016 through 2025, VMWare and Hyper V Virtualization, M365 and Azure support, Three years experience in IT Support, Basic knowledge of Firewalls, Basic knowledge of Switches, Basic knowledge of Network architecture, Basic knowledge of troubleshooting, Proficient in supporting MS Office, Proficient in supporting Adobe, Proficient in supporting Active Directory, Proficient in supporting backup software, Proficient in supporting endpoint cybersecurity, Proficient in supporting mobile devices, Proficient in supporting business applications, Valid driver's license, Vehicle insurance, Access to a vehicle
Nice to Have
Experience with Managed Service Providers (MSPs), Active Server Certifications
What You'll Do.
Resolve workstation OS issues
Resolve printer issues
Resolve standard business application issues
Resolve line-of-business application issues
Resolve server issues
Resolve basic networking issues
Resolve intermediate networking issues
Serve as escalation point
Participate in on-call rotation
Provide after-hours support
Provide weekend support
How You'll Work.
Team & Collaboration
Onsite IT support; Remote IT support
Full Job Description
Job Description Join Intelligent Technical Solutions, a dynamic and growing company, as our System Administrator. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service. Job Responsibilities This role is expected to be able to resolve the following technical issues with little or no assistance: Workstation operating system issues of any kind. Printer issues of any kind. Standard business application (Office, etc.) issues of any kind. Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche applications with vendor assistance. Server issues of any kind. Basic and intermediate networking issues. Escalation point for technicians Participate in an on-call rotation to provide after-hours and weekend support for onsite and remote operations. Job Qualifications Willing to work full-time on-site, either at the company office or client locations as required. Experience with Windows and Mac OS troubleshooting. Experience with Server 2016 through 2025.Experience with VMWare and Hyper V Virtualization. Experience supporting M365 and Azure. Minimum of three years experience in IT Support or a similar role. Basic knowledge of Firewalls, Switches, Network architecture, and troubleshooting. Proficient in supporting MS Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and various business applications. Experience with Managed Service Providers (MSPs) is highly desirable. Active Server Certifications are preferred. Valid driver's license, vehicle insurance, and access to a vehicle for client visits. Job KPI's CSAT: Scores filled out by clients usin
Applying for this System Administrator Onsite role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Intelligent Technical Solutions?
Real rants from real employees. Read before you apply.