SystemAdministrator

Amazon Web Services (AWS) provides a highly reliable, scalable, and low-cost cloud platform that powers thousands of businesses in over 190 countries. AWS’ Infrastructure & Supply Chain organization works to source, build, and maintain our socially responsible data center supply chains that keep these AWS customers running. The re:Cycle Reverse Logistics team offers worldwide AWS data centers a centralized means to sort, function test, in-warranty return, and disposition server and networking components that break or are no longer needed in the supply chain. The team is seeking a detail-oriented, analytical, and self-driven System Administrator to support these global operations. This role will be responsible for maintaining application user accounts, configurations, integrations, and data to meet security and business requirements. It will drive initiatives to improve user in-application performance in feature adoption, process quality, and throughput. This scope will provide the opportunity to learn the depths of a complex reverse logistics warehouse management system, and to directly improve operations for 400+ global users. Auditing activity logs to identify security threats, driving short and long-term improvements in data quality, testing configuration changes or enhancements to ensure a successful implementation, and deep diving application metrics to identify/drive continuous user improvement, and responding to and managing system issues or "incidents" is all in a day’s work for the Reverse Logistics System Administrator. Key job responsibilities -Managing user accounts and system configurations to meet evolving business requirements, such as onboarding new users, launching new sort capabilities, or creating new sort security controls. -Acting as operations point of contact to document, root cause, and resolve system and cross-service integration incidents. -Maintaining system ticket queue and providing regular status updates to users and leaders tracking sy