Delivery Hero

Technology

SystemAdministrator

€24–32k ~AI est. Athens, Greece FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“System Administrator at Delivery Hero. Skills: IT support, System administration, Troubleshooting. Provide end-user support. Diagnose hardware issues”

Industry & Context.

Technology
Problems you'll solve

Problem-solving ability; Troubleshooting

Eligibility Requirements

Company car required

What They're Looking For.

Must Have

1-2 years IT support experience, Troubleshooting hardware, software, OS, User management in SSO Platforms, Basic network troubleshooting, IT ticketing systems familiarity, English & Greek communication skills, Ability to work independently, Manage multiple tasks, Category driving licence required

Nice to Have

ITIL Foundation certification, Google IT Support certification, CompTIA A+ certification, Microsoft ISPC certification

What You'll Do.

Provide end-user support

Diagnose hardware issues

Resolve software issues

Resolve network issues

Install computer systems

Configure computer systems

Maintain computer systems

Configure peripherals

Troubleshoot network issues

Assist maintaining telecommunications systems

Deliver field support services

Ensure uninterrupted IT operations

Resolve on-site issues

Assist onboarding employees

Assist offboarding employees

Ensure proper IT setup

Maintain IT documentation

Update troubleshooting guides

Update knowledge base articles

Stay updated with technologies

Adhere to information security policies

Manage assets properly

Collaborate with partners

Coordinate technical projects

Coordinate system optimizations

How You'll Work.

Team & Collaboration

External partners; Internal partners

Communication Scope

Written communication; Verbal communication

Full Job Description

efood is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We are in the unique position to experience new and interesting situations that many companies have never seen before. We bake challenges by using agile methodologies, top-line tools, and of course always working with the best of teams. This is a chance to be part of a rapidly growing team in a company that is changing the food delivery landscape, and be able to influence, execute and see the impact of your work at the end of the day. We are looking for aSystem Administrator to be responsible and accountable for the smooth running of our computer systems within requirements, specifications, costs, and timelines. The role is accountable to ensure the implementation and maintenance of efood’s computing needs. The successful candidate will have proven professional experience and detailed knowledge of best practice processes. What you'll do: * Provide end-user support by diagnosing and resolving hardware, software, and network-related issues via ticketing systems, email, remote assistance, or in person. * Install, configure, and maintain computer systems, software, and peripherals (Windows, macOS, Linux). * Manage user accounts and permissions in Intune, Jamf, and Okta. * Troubleshoot basic network issues (LAN, Wi-Fi, VPN) and assist in maintaining telecommunications systems (VoIP, PBX). * Deliver field support services across the organization’s remote buildings and offices, ensuring uninterrupted IT operations and timely resolution of on-site issues using the company's car. * Assist in onboarding and offboarding employees, ensuring proper IT setup. * Maintain IT documentation, including troubleshooting guides an

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