Alkegen
specialty materials
SystemAdministrator
Neural analysis suggests this role is
optimal for Mid candidates.
“System Administrator at Alkegen. Skills: Active Directory, M365, VoIP, MDM solutions, System Imaging, configuration, deployment, network connectivity issues, backups, restores, risk mitigation. Respond to and provide accurate incident resolution and service request management within established SLA. Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions”
Industry & Context.
Isolate/troubleshoot network connectivity issues; Identify and mitigate potential areas of risk; Triage / Troubleshoot all Emergency issues
Availability to participate in On Call Rotation
What They're Looking For.
Must Have
4+ years of equivalent experience in IT support functions, Clear understanding of networking principles and the ability to isolate and resolve issues (LAN/WAN), In-depth experience in a Microsoft-based environment (Active directory and Windows), A knowledge of IT Infrastructure, security, systems and applications, Knowledge of IT Operations, processes and best practices, customer service skills with the ability to articulate clearly to a non-technical audience
Nice to Have
Knowledge of Virtual Environments (VMWare/ESXi, Hyper-V), Knowledge of Cisco IOS, Knowledge of SCCM, Knowledge of Crestron, Knowledge of Mitel/Shortel, Knowledge of Azure, Knowledge of ERP, Knowledge of EDI, Knowledge of CAD/CAM Applications, Knowledge of Manufacturing/Automation
What You'll Do.
Respond to and provide accurate incident resolution and service request management within established SLA
Manage business critical IT systems to include Active Directory
and deployment utilizing enterprise-based tools
Isolate/troubleshoot network connectivity issues
Manage and verify integrity of backups and restores of Company data
Identify and mitigate potential areas of risk
Train users in best practice usage of IT in line with documentation and procedures
Contribute to knowledgebase and process archives through technical documentation
Sustain state-of-the-art awareness to technologies that benefit the organization and its goals
Participate in Divisional and Global Infrastructure implementation projects
On Call Rotation – Triage / Troubleshoot all Emergency issues escalating to upper tiers as necessary
Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative
Work with internal and external partners
How You'll Work.
Team & Collaboration
Work with internal and external partners; commitment to a TEAM environment; contributes to building a positive team; puts success of team above own; able to build morale and group commitments to goals; supports everyone's efforts to succeed
Communication Scope
articulate clearly to a non-technical audience; Excellent verbal/written communications; listening skills; honest, open, and respectful communicator
Process & Methodology
Act as Project Manager for site projects taking responsibility for implementation within the larger business initiative, Participate in Divisional and Global Infrastructure implementation projects
Full Job Description
## Job Requirements **Why work for us?** Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we are delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with a global reach. From production operators to engineers, technicians to specialists, sales to leadership, we are always looking for top talent ready to bring their best. Come grow with us! **Key Responsibilities** * Respond to and provide accurate incident resolution and service request management within established SLA * Manage business critical IT systems to include Active Directory, M365, VoIP, MDM solutions * System Imaging, upgrades, configuration, and deployment utilizing enterprise-based tools * Isolate/troubleshoot network connectivity issues. * Manage and verify integrity of backups and restores of Company data. * Identify and mitigate potential areas of risk * Train users in best practice usage of IT in line with documentation and procedures * Contribute to knowledgebase and process archives through technical documentation * Sustain state-of-the-art awareness to technologies that benefit the organization and its goals. * Participate in Divisional and Global Infrastructure implementation projects * Availability to participate in On Call Rotation – Triage / Troubleshoot all Emergency issues escalating to upper tiers as necessary. * Act as Project Manager for site projects taking responsibility for implementation within the larg
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