Wyetech
Technology
SystemAdministrator0-3(LCATFlexiblefromSA0toSA3)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“System Administrator 0-3 (LCAT Flexible from SA0 to SA3) at Wyetech”
Industry & Context.
Full Job Description
## Description At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). ## Capabilities Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operatio
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