Supercell Games

Tech / AI / Software

SwedishSpeakingPlayerSupportforSupercellGames

sofia, sofia-capital, bulgaria FULL TIME
The Brief

“Swedish-Speaking Player Support for Supercell Games at Supercell Games. Skills: Player Support. Provide timely and empathetic support to Swedish-speaking players across multiple communication channels such as chat, email, and social media.. Investigate, troubleshoot, and address player issues efficiently and accurately.”

What You'll Achieve.

Ensuring a smooth and enjoyable gaming experience.; Player satisfaction; Community engagement

Industry & Context.

Tech / AI / Software
Problems you'll solve

Troubleshoot

Eligibility Requirements

Relocate to Sofia, Bulgaria

What They're Looking For.

Must Have

Fluency in Swedish, Eligibility and willingness to relocate to Sofia, Bulgaria

Nice to Have

Proficiency in English

What You'll Do.

Provide timely and empathetic support to Swedish-speaking players across multiple communication channels such as chat

and address player issues efficiently and accurately.

Collect and report player feedback to relevant teams to enhance game features and support services.

Maintain detailed and accurate records of player interactions and support requests.

Contribute to the development and updating of support documentation and knowledge base materials.

How You'll Work.

Team & Collaboration

Collaborate with cross-functional teams to optimize support workflows and improve the overall player experience.

Communication Scope

Excellent communication skills, both verbal and written, with the ability to interact professionally and empathetically with players.

Free ATS check

Applying for this Swedish-Speaking Player Support for Supercell Games role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Supercell Games?

Real rants from real employees. Read before you apply.

Read Company Rants →