Supercell Games
Tech / AI / Software
SwedishSpeakingPlayerSupportforSupercellGames
“Swedish-Speaking Player Support for Supercell Games at Supercell Games. Skills: Player Support. Provide timely and empathetic support to Swedish-speaking players across multiple communication channels such as chat, email, and social media.. Investigate, troubleshoot, and address player issues efficiently and accurately.”
What You'll Achieve.
Ensuring a smooth and enjoyable gaming experience.; Player satisfaction; Community engagement
Industry & Context.
Troubleshoot
Relocate to Sofia, Bulgaria
What They're Looking For.
Must Have
Fluency in Swedish, Eligibility and willingness to relocate to Sofia, Bulgaria
Nice to Have
Proficiency in English
What You'll Do.
Provide timely and empathetic support to Swedish-speaking players across multiple communication channels such as chat
and address player issues efficiently and accurately.
Collect and report player feedback to relevant teams to enhance game features and support services.
Maintain detailed and accurate records of player interactions and support requests.
Contribute to the development and updating of support documentation and knowledge base materials.
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to optimize support workflows and improve the overall player experience.
Communication Scope
Excellent communication skills, both verbal and written, with the ability to interact professionally and empathetically with players.
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