Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Program Management, worldwide grocery stores

SustainabilityProgramManager

$74–130k Austin, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Sustainability Program Manager at Amazon.com Services LLC. Skills: Program management, Process improvement, Sustainability, Data analysis. Facilitate sustainability programs. Lead sustainability support”

What You'll Achieve.

Reduce waste; Increase food donations; Steward water; Make measurable impact; Achieve 2030 goals

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, worldwide grocery stores
Problems you'll solve

Strategic problem-solving

What They're Looking For.

Must Have

3+ years program management, 3+ years process improvement, Intermediate Excel knowledge, Use data to drive improvements

Nice to Have

3+ years end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Building processes experience, Project management experience, Schedule management experience, Bachelor's degree, Experience in physical store

What You'll Do.

Facilitate sustainability programs

Lead sustainability support

Co-develop action plans

Translate goals into processes

Identify improvement opportunities

Serve as contact for Ambassador program

Create communications

Develop training content

Design change management strategies

Ensure consistent messaging

Manage reporting systems

Provide leadership updates

How You'll Work.

Team & Collaboration

Cross-functional partners; Store Ops teams; Green Mission Ambassadors; Site teams; WWGS Ops

Communication Scope

Leadership updates; Site communications

Process & Methodology

Program management, Process improvement

Full Job Description

This role will be the bridge between big-picture sustainability goals and real action on the ground—helping our grocery stores and distribution centers turn environmental commitments into everyday wins. In this role, you'll empower site teams with the tools, training, and support they need to reduce waste, increase food donations, steward water, and make a measurable impact, all while solving the challenge of making sustainability simple and actionable for thousands of team members across our footprint. Key job responsibilities Program Execution & Operations: • Facilitate execution of sustainability programs (food donation, waste management, water stewardship) in stores and DCs with Store Ops teams • Lead "Sustainability Support" for 50 lowest-performing sites, co-developing action plans for waste and donation improvements • Develop and maintain sustainability content for SOPs, ensuring clarity for store implementation • Translate sustainability goals into actionable store-level processes with cross-functional partners • Monitor performance and identify improvement opportunities • Serve as primary contact for Green Mission Ambassador program, providing monthly engagement content Communications & Training: • Create compelling communications driving awareness and engagement at sites • Develop training content on sustainability programs and best practices for store teams • Design change management strategies supporting program adoption with WWGS Ops • Ensure consistent messaging across all channels Reporting & Analytics: • Manage reporting systems and scorecards tracking program performance metrics • Analyze data to identify trends, gaps, and opportunities • Provide regular leadership updates on progress, challenges, and wins • Scope dashboards and visualizations making sustainability data accessible for site teams A day in the life You'll be the single-threaded leader for food donation and water stewardship across WWGS sites—bridging sustainability strategy with store

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