Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Program Management, worldwide grocery stores
SustainabilityProgramManager
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“Sustainability Program Manager at Amazon.com Services LLC. Skills: Program management, Process improvement, Sustainability, Data analysis. Facilitate sustainability programs. Lead sustainability support”
What You'll Achieve.
Reduce waste; Increase food donations; Steward water; Make measurable impact; Achieve 2030 goals
Industry & Context.
Strategic problem-solving
What They're Looking For.
Must Have
3+ years program management, 3+ years process improvement, Intermediate Excel knowledge, Use data to drive improvements
Nice to Have
3+ years end to end delivery, 3+ years driving process improvements, Stakeholder management experience, Building processes experience, Project management experience, Schedule management experience, Bachelor's degree, Experience in physical store
What You'll Do.
Facilitate sustainability programs
Lead sustainability support
Co-develop action plans
Translate goals into processes
Identify improvement opportunities
Serve as contact for Ambassador program
Create communications
Develop training content
Design change management strategies
Ensure consistent messaging
Manage reporting systems
Provide leadership updates
How You'll Work.
Team & Collaboration
Cross-functional partners; Store Ops teams; Green Mission Ambassadors; Site teams; WWGS Ops
Communication Scope
Leadership updates; Site communications
Process & Methodology
Program management, Process improvement
Full Job Description
This role will be the bridge between big-picture sustainability goals and real action on the ground—helping our grocery stores and distribution centers turn environmental commitments into everyday wins. In this role, you'll empower site teams with the tools, training, and support they need to reduce waste, increase food donations, steward water, and make a measurable impact, all while solving the challenge of making sustainability simple and actionable for thousands of team members across our footprint. Key job responsibilities Program Execution & Operations: • Facilitate execution of sustainability programs (food donation, waste management, water stewardship) in stores and DCs with Store Ops teams • Lead "Sustainability Support" for 50 lowest-performing sites, co-developing action plans for waste and donation improvements • Develop and maintain sustainability content for SOPs, ensuring clarity for store implementation • Translate sustainability goals into actionable store-level processes with cross-functional partners • Monitor performance and identify improvement opportunities • Serve as primary contact for Green Mission Ambassador program, providing monthly engagement content Communications & Training: • Create compelling communications driving awareness and engagement at sites • Develop training content on sustainability programs and best practices for store teams • Design change management strategies supporting program adoption with WWGS Ops • Ensure consistent messaging across all channels Reporting & Analytics: • Manage reporting systems and scorecards tracking program performance metrics • Analyze data to identify trends, gaps, and opportunities • Provide regular leadership updates on progress, challenges, and wins • Scope dashboards and visualizations making sustainability data accessible for site teams A day in the life You'll be the single-threaded leader for food donation and water stewardship across WWGS sites—bridging sustainability strategy with store
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