SurveySpecialist

We’re looking for a meticulous, tech-curious Survey Fielding & Quality Specialist to help launch, monitor, and maintain the quality of online survey projects. You’ll be the behind-the-scenes expert ensuring every study runs smoothly — from setup through clean, balanced data delivery. This role is ideal for someone who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in precision and process improvement. **Responsibilities** * Configure and launch online surveys, ensuring correct targeting, sampling, and logic before fielding begins * Monitor live survey progress to ensure balanced sampling, consistent completion rates, and reliable responses * Conduct quality assurance checks to identify irregularities such as incomplete responses, speeders, or demographic imbalances * Collaborate with research, data, or engineering teams to troubleshoot fielding or platform issues * Maintain detailed documentation of survey launches, checks, and resolutions * Support process improvements to enhance data accuracy and efficiency **Requirements** * Proven experience in survey operations, data quality, market research, or a similar role * Strong analytical and problem-solving skills with attention to detail * Comfortable working with spreadsheets, dashboards, and online survey platforms * Experience working with Google Suite, Slack, and CSM tools * Excellent communication and time-management skills * Interest in data, research, or technology-driven workflows * Familiarity with sampling methods, panel management tools, or APIs/integrations between survey platforms is a plus **Benefits** Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes: * Permanent remote work flexibility * Paid Time Off * Health Maintenance Organization (HMO) coverage * Annual performance bonuses * Dedicated coaches offer an ex