Surgical Scheduler
SurgicalScheduler-Orthopedics
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Surgical Scheduler - Orthopedics at Surgical Scheduler. Skills: scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. greeting patients/family. scheduling patient appointments”
Industry & Context.
Demonstrates good judgment in scheduling procedure to increase physician productivity.
Ability to commute to satellite offices as needed.
What They're Looking For.
Must Have
Ability to communicate in English, both orally and in writing., Must have accurate computer data entry skills., Must have the ability to organize and perform multiple tasks in a timely manner., Basic proficiency in computer use required.
Nice to Have
Associate Degree preferred., Previous PSR experience preferred., Previous office experience preferred., Knowledge of medical office and terminology preferred., Previous experience with Standard Office Technology in a Window based environment preferred., Experience with EHR, Practice Management System and Departmental/AncillarySystems preferred.
What You'll Do.
greeting patients/family
scheduling patient appointments
scheduling hospital and ambulatory admissions/procedures
answering the telephone
dealing with callers needs
scheduling future appointments
maintaining communication resources
preparing charts for new patients
converting from temporary to permanent record
requesting medical records
performing chart preparation
printing medical records information
reconciling encounters daily
monitoring supply inventory
completing requisitions for supplies
equipment or services
directing requisitions for supplies
equipment or services
performing various clerical duties
obtaining patient information
verifying patient information
updating patient information
maintaining patient confidentiality
completing necessary forms for patients
respecting patient’s rights
establishing and maintaining a positive working relationship with physicians
establishing and maintaining a positive working relationship with nursing staff
protecting the privacy of patients
protecting the privacy of employees
protecting the confidentiality of patients
protecting the confidentiality of employees
communicating problems to the Nurse Manager
communicating equipment concerns to the Nurse Manager
communicating issues to the Nurse Manager
booking and scheduling inpatient procedures
booking and scheduling outpatient procedures
booking and scheduling special procedures
arranging for specialty equipment/ services
interacting with outside vendors
interacting with contracted services
understanding submission of necessary documents for hospital
verbalizing procedure for collection of pre-admission testing data
understanding insurance requirements
understanding pre-certification requirements
arranging types of schedules
distributing schedules
maintaining office supplies
maintaining office equipment
providing training to other office staff
logging surgical procedures
maintaining scheduling system
demonstrating working knowledge for rescheduling procedures
demonstrating working knowledge for canceling procedures
verbalizing customer service skills to alleviate patient anxiety
demonstrating customer service skills when communicating with peers
collating information
submitting information
communicating repair orders to appropriate personnel
demonstrating good judgment in scheduling procedure to increase physician productivity
demonstrating understanding of fire safety procedures
demonstrating understanding of emergency procedures
How You'll Work.
Team & Collaboration
Establishes and maintains a positive working relationship with physicians and nursing staff; Communicates any problems, equipment concerns or issues promptly to the Nurse Manager; Demonstrates customer service skills when communicating with peers.
Communication Scope
Ability to communicate in English, both orally and in writing.; Excellent interpersonal and customer service skills.
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ **Essential Job functions:** * Responsible for greeting patients/family, scheduling patient appointments, scheduling hospital and ambulatory admissions/procedures. Ensure appropriate action was taken in a timely manner. * Answer the telephone promptly and dealing with callers needs expediously. Directs all calls appropriately, takes an accurate message and delivers to the appropriate individual. Demonstrates appropriate telephone etiquette. * Schedules future appointments, tests, and completes referrals as ordered by the physician. * Maintains communication resources, i.e. on-call schedule, MD phone numbers and beeper numbers. * Prepares charts for new patients assuring all required forms are placed appro
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