Corewell Health

SupportTech

Zeeland, Michigan, United States FULL TIME Remote Friendly
The Brief

“Support Tech at Corewell Health. Refer to job description of role being performed. Communicate effectively with hospital staff, visitors, patients”

What You'll Achieve.

Ensure continuity of service; Help foster a positive work environment; Ensure the highest level of customer service and care for for our patients/residents; Create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment

Industry & Context.

Eligibility Requirements

Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 50 lbs, Waist to Waist > 5 lbs: Occasionally up to 50 lbs, Waist to Chest (below shoulder) > 5 lbs: Seldom up to 35 lbs, Waist to Overhead > 5 lbs: Seldom up to 25 lbs, Bilateral Carry > 5 lbs: Seldom up to 55 lbs, Unilateral Carry > 5 lbs: Occasionally up to 30 lbs, Pushing Force > 5 lbs: Occasionally up to 40 lbs, Pulling Force > 5 lbs: Frequently up to 35 lbs, Sitting: Seldom, Standing: Frequently, Walking: Frequently, Forward Bend - Standing: Frequently, Forward Bend - Sitting: Seldom, Trunk Rotation - Standing: Occasionally, Trunk Rotation - Sitting: Occasionally, Squat: Occasionally, Supine Lying: Seldom, Stair Climbing: Seldom, Ladder Climbing: Seldom, Crawling / Kneeling: Seldom, Driving: Seldom, Reach - Above Shoulder: Occasionally, Reach - at Shoulder or Below: Frequently, Handling: Frequently, Forceful Grip > 5 lbs: Frequently, Forceful Pinch > 2 lbs: Frequently, Finger/Hand Dexterity: Frequently, Visual Acuity ¹ [None = Seldom = Yes]: Seldom, Color Vision (Ishihara) Test [None = Seldom = Yes]: Seldom, MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category

What They're Looking For.

Must Have

High School Diploma or equivalent, 1 year of relevant experience, Customer service and/or other related experience

Nice to Have

CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days, CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days, CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days, CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days, CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days

What You'll Do.

Refer to job description of role being performed

Communicate effectively with hospital staff

Create a positive impact on patient experience

communicate with and assist visitors

staff and/or patients

Complete special projects as assigned

How You'll Work.

Team & Collaboration

Communication and collaboration with other team members are essential; Communicates effectively with all hospital staff, visitors, patients/residents

Communication Scope

Communicates effectively with all hospital staff, visitors, patients/residents; Greets, communicates with and assists visitors, staff and/or patients

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