Corewell Health
SupportTech
Neural analysis suggests this role is
optimal for Entry candidates.
“Support Tech at Corewell Health. Refer to job description of role being performed. Communicate effectively with hospital staff, visitors, patients”
What You'll Achieve.
Ensure continuity of service; Help foster a positive work environment; Ensure the highest level of customer service and care for for our patients/residents; Create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment
Industry & Context.
Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 50 lbs, Waist to Waist > 5 lbs: Occasionally up to 50 lbs, Waist to Chest (below shoulder) > 5 lbs: Seldom up to 35 lbs, Waist to Overhead > 5 lbs: Seldom up to 25 lbs, Bilateral Carry > 5 lbs: Seldom up to 55 lbs, Unilateral Carry > 5 lbs: Occasionally up to 30 lbs, Pushing Force > 5 lbs: Occasionally up to 40 lbs, Pulling Force > 5 lbs: Frequently up to 35 lbs, Sitting: Seldom, Standing: Frequently, Walking: Frequently, Forward Bend - Standing: Frequently, Forward Bend - Sitting: Seldom, Trunk Rotation - Standing: Occasionally, Trunk Rotation - Sitting: Occasionally, Squat: Occasionally, Supine Lying: Seldom, Stair Climbing: Seldom, Ladder Climbing: Seldom, Crawling / Kneeling: Seldom, Driving: Seldom, Reach - Above Shoulder: Occasionally, Reach - at Shoulder or Below: Frequently, Handling: Frequently, Forceful Grip > 5 lbs: Frequently, Forceful Pinch > 2 lbs: Frequently, Finger/Hand Dexterity: Frequently, Visual Acuity ¹ [None = Seldom = Yes]: Seldom, Color Vision (Ishihara) Test [None = Seldom = Yes]: Seldom, MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category
What They're Looking For.
Must Have
High School Diploma or equivalent, 1 year of relevant experience, Customer service and/or other related experience
Nice to Have
CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days, CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days, CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days, CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days, CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days
What You'll Do.
Refer to job description of role being performed
Communicate effectively with hospital staff
Create a positive impact on patient experience
communicate with and assist visitors
staff and/or patients
Complete special projects as assigned
How You'll Work.
Team & Collaboration
Communication and collaboration with other team members are essential; Communicates effectively with all hospital staff, visitors, patients/residents
Communication Scope
Communicates effectively with all hospital staff, visitors, patients/residents; Greets, communicates with and assists visitors, staff and/or patients
Full Job Description
Job Summary You can make a difference in patients' lives as a Support Services Technician with Corewell Health. Showcase your adaptability and versatility by working in multiple locations and departments including Environmental Services, Nutrition Services, Reception, Patient Transport, and Supply Chain. Communication and collaboration with other team members are essential to ensure continuity of service and help foster a positive work environment. Essential Functions * Refer to the job description of the role being performed, inlcuding using the associated technology. * Communicates effectively with all hospital staff, visitors, patients/residents to ensure the highest level of customer service and care for for our patients/residents. This position is part of the patient care team and will create a positive impact on the patient's experience by providing a safe, clean, and visually appealing environment. * Greets, communicates with and assists visitors, staff and/or patients in navigating through the hospital to reach their destination. * Completes special projects as assigned, with specific direction. Qualifications * Required High School Diploma or equivalent * 1 year of relevant experience Customer service and/or other related experience Required * CRT-Basic Life Support (BLS) - AHA American Heart Association Patient Transport 90 Days preferred Or * CRT-Basic Life Support (BLS) - ARC American Red Cross Patient Transport 90 Days preferred * CRT-Accredited Food Handler - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred And * CRT-Accredited Food Allergy Certificate - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred Or * CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days preferred Physical Demands * Pallet to Waist (6" from floor) > 5 lbs: Occasionally up to 50 lbs * Waist to Waist > 5 lbs: Occasionally up to 50 lbs * Waist
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